Shottenkirk Chevrolet - Service Center
Waukee, IA
1,721 Reviews of Shottenkirk Chevrolet - Service Center
This was probably one of the sloppiest jobs they’ve done. They Didn’t reset the computer for the air filter and the fuel filter. I finally got the Air filter to reset, but it took me till Sunday before the f They Didn’t reset the computer for the air filter and the fuel filter. I finally got the Air filter to reset, but it took me till Sunday before the fuel filter would reset. I called out and talk to the other Chance and told him what the deal was and he said he would leave a note and have Chance call me first thing Monday morning, and promised me he would. I haven’t heard anything from him as of Tuesday afternoon, Got in my Pick up Monday morning looked up and they didn’t even put a new sticker on there with the mileage so I know when it needs to be service next. It’s like they forgot what they were doing or supposed to do. Little disappointing , I now got lean back towards Bob Brown’s to buy the new vehicle. More
Provider of guality parts and workmanship, Quick to respond to concerns or questions, received completion of work within timely time period respond to concerns or questions, received completion of work within timely time period More
I brought car in to repair scratch (have warranty for) wasted my day, 3hr trip & gas for nothing & tell me afterwards that not covered! Wasted my money for 2 1/2 yrs on warranty I couldn’t use! No that’s wasted my day, 3hr trip & gas for nothing & tell me afterwards that not covered! Wasted my money for 2 1/2 yrs on warranty I couldn’t use! No that’s service with a smile!! Don’t buy their warranty it only lines their pockets & not help the customer. More
He was genuinely concerned about solving my issue and followed up with me to make sure everything worked properly followed up with me to make sure everything worked properly More
Ryan is always a pleasure and extremely helpful he keeps you in loop so there is no surprises you in loop so there is no surprises More
The hour drive is worth it to me for good customer service and friendly staff. I always have a good experience. service and friendly staff. I always have a good experience. More
Good process. Was in and out quick and happy with the condition vehicle was delivered and friendliness of staff. Was in and out quick and happy with the condition vehicle was delivered and friendliness of staff. More