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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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January 14, 2024

They changed my oil in a timely manner They kept me informed at all times More

by RIOSOWNER
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Morgan and our service team were able to help, and we hope to see you again!

January 14, 2024

Still waiting for weeks to get warranty work completed. Now have two separate issues that haven't been resolved. How do you stay in business? More

by BW
Recommend Dealer
No
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Jan 18, 2024 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 14, 2024

Very informative, and I appreciate the follow up call to make sure things were still running smooth. All staff were very friendly with being my first time at Shottenkirk More

by Sydnieschultz13
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Sydnie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

January 14, 2024

Quick, efficient, and always explaining every step of the service my truck received Quick, efficient, and always explaining every step of the service my truck received, making me feel very respected as a cus More

by rtal2
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your service feedback and rating mean a lot to us. We're glad Chance was able to help, and we hope to see you again!

January 14, 2024

Efficient, understandable and pleasant. I look forward to a return visit, because Shottenkirk is very easy to work with. More

by DAVE.WESTHOFF
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
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Jan 15, 2024 -

Shottenkirk Chevrolet responded

Dave, Thanks for sharing about your experience with Shottenkirk Chevrolet. Colby and our team appreciate your business and hope to see you again soon!

January 14, 2024

Got me in fast fixed it right great service great communication thank you Got me in fast. Fix it right great service great communication great price. Thank you. More

by Delta
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2024

Quick and easy service. Very helpful. Great waiting area. My truck had a recall issue and the team took care of it very quickly. More

by tinakrug77
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Tina, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

January 14, 2024

Friendly employee. Morgan listened to me and checked into an issue I had. Service was done promptly. More

by PATRICIASTRAIT
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Patricia, Thank you so much for your kind words for Morgan, and for taking the time to leave us this wonderful service feedback!

January 14, 2024

Very professional. In and out quickly. I will tell others about my good experience that I had there. More

by larrygroen
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Larry, We are very happy to hear Colby provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2024

Wonderful Great communication on service performed. They care about customers. Will always have my vehicle serviced here More

by kallenbach_05
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Report | Print
Jan 15, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ryan and our team and don't hesitate to let us know if we can further assist.

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