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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,735 Reviews

1,735 Reviews of Shottenkirk Chevrolet - Service Center

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January 17, 2024

They are always on top of the problem. Colby goes out of his way to help. More

by KENNYDEVAUGHN
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Jan 17, 2024 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience, Kenny! We sincerely value your business and look forward to your next visit.

January 17, 2024

They help me get my independence back after not having a car for 3 months, been very helpful More

by NORMAJPALIMORE
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Jan 17, 2024 -

Shottenkirk Chevrolet responded

Thank you for your very kind review, Norma. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

January 17, 2024

My problem was solved and fixed same day. I was also educated on how to prevent this issue from happening again in the future. Pricing was discussed before work was done. Great communication More

by Jacobauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Jan 17, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2024

Sorry 5 I give Ryan a 5, he is very friendly & service is exceptional More

by RAELMILLER1
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Report | Print
Jan 17, 2024 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear that Ryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2024

There has yet to be an update on my vehicles replacement part. Was told it could be 2 weeks it could be 2 months. Bet if I check any of other dealerships, part could probably be found More

by WELCHCONSTRUCTION515
Recommend Dealer
No
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Jan 20, 2024 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 16, 2024

Colby is very respectful and quick to get you in. Highly recommend! Colby is awesome More

by garygriffitt
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you, Gary, for taking the time to share your thoughts on working with Colby and our team. We're glad to hear we delivered such a great experience!

January 16, 2024

Quick service, knowledgeable, friendly, polite. Great to deal with Very easy to deal with. Efficient More

by W.COONS
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2024

Great job. Always very helpful To bad GM Corp is not as responsive as dealer. Took GM 1and a half years to figure out why cruise control didn't work. More

by JLARSON7955
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 16, 2024

Great place to get your vehicle fixed/ serviced at. also they completed services quicker than I expected. More

by JUSTIN.FRANKLIN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you, Justin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet!

Jan 16, 2024 -

JUSTIN.FRANKLIN56 responded

💯

January 16, 2024

It was wonderful The team was very helpful and they helped me with changing the cabin filter More

by SWAPNA26411
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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