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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,720 Reviews

1,720 Reviews of Shottenkirk Chevrolet - Service Center

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January 16, 2024

Good service, always very efficient and relatively quick. Comfortable waiting room and quick checkout process. More

by MISSYPARTON4
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Jan 17, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 16, 2024

Good We stopped in to ask a question about our cruise control and I mentioned the safety recall that was out. They got us right in and fixed up for the recall and More

by ROBIN.HENSEN1965
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Jan 17, 2024 -

Shottenkirk Chevrolet responded

Thank you for your business and this review, Robin. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

Colby does an amazing job Takes care of me and my families needs anytime we have issues with our purchases from you all. He is the reason we look to you all first when thinking of a new purchase. More

by dusty4
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Jan 17, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that Colby had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2024

Good I have had good experiences with the people and the company and the fact that mostly everyone is polite and speak and do their best to help you as a customer is good. More

by ITWABLS
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Jan 17, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

January 16, 2024

Came in for an issue, waited hours for it to be fixed. Then problem persisted. Had to come back and have the brand new part that was installed replaced again. This vehicle is less than 2 years old and tim More

by ANNESNELLER
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
Jan 17, 2024 -

Shottenkirk Chevrolet responded

Anne, thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 16, 2024

They got us in for an appointment the same week I called, had good communication and did exactly what I asked them to do. More

by NOVEMBERLILY19
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Jan 17, 2024 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 16, 2024

Bruce Stone was extremely helpful and I appreciate him so much. I appreciate the dedication More

by LUNALOO.515
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Jan 17, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2024

I feel like I got scammed for my pre owned vehicle I purchased from there and pretty much got my trade in vehicle taken from me for free but it is what it is as far as servicing goes it's good didn't ge More

by SKYCHAL454
Recommend Dealer
No
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Jan 20, 2024 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 16, 2024

Just an oil change and tire rotstion. Nothing out of the ordinary was found so no issues More

by FUELMAN1946
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Jan 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 16, 2024

Average experience. Overly pushy when buying car to buy a warranty specifically for electric components that doesn't cover one of the most important electrical things on More

by JUSTOSM80
Recommend Dealer
No
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Jan 20, 2024 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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