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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,720 Reviews

1,720 Reviews of Shottenkirk Chevrolet - Service Center

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January 20, 2024

I appreciated the efficiency, staying informed, and I was in an out in a short period of time. More

by TIMOTHYMSUPINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’ve been able to build a friendship with Dave Balke through vehicle purchases for friends and family. I actually got a chance to talk with him while I was waiting for my Malibu to be serviced.
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Jan 21, 2024 -

Shottenkirk Chevrolet responded

Thank you, Timothy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 19, 2024

They did a wonderful job and I will keep coming back it was in and out and the service was amazing thank you for yall time More

by Devondre horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Shirley Johnsen, Colby Oberembt, Morgan Hough, Tate Pumphrey, McKenzie Phillips
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Jan 19, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 18, 2024

They were able to fix my car and at a reasonable cost. Glad it is working good now More

by KALHOPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kal Hoppe, Lee Fisher, Shirley Johnsen, Colby Oberembt, Morgan Hough
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Jan 18, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

January 18, 2024

They're quick to get you in and out. The staff is very professional and there is a decent magazine selection. More

by MERIKGAULE
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
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Jan 19, 2024 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

January 17, 2024

Always the best customer service, timely done Fast and great service Colby is always very professional More

by CASELLICONSTRUCTION
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
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Jan 17, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for Colby and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 17, 2024

There has yet to be an update on my vehicles replacement part. Was told it could be 2 weeks it could be 2 months. Bet if I check any of other dealerships, part could probably be found More

by WELCHCONSTRUCTION515
Recommend Dealer
No
Employees Worked With
Tate Pumphrey, Tate Pumphrey
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Jan 20, 2024 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 17, 2024

They are always on top of the problem. Colby goes out of his way to help. More

by KENNYDEVAUGHN
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
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Jan 17, 2024 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience, Kenny! We sincerely value your business and look forward to your next visit.

January 17, 2024

They help me get my independence back after not having a car for 3 months, been very helpful More

by NORMAJPALIMORE
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
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Jan 17, 2024 -

Shottenkirk Chevrolet responded

Thank you for your very kind review, Norma. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

January 17, 2024

My problem was solved and fixed same day. I was also educated on how to prevent this issue from happening again in the future. Pricing was discussed before work was done. Great communication More

by Jacobauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
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Jan 17, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2024

Sorry 5 I give Ryan a 5, he is very friendly & service is exceptional More

by RAELMILLER1
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
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Jan 17, 2024 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear that Ryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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