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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,720 Reviews

1,720 Reviews of Shottenkirk Chevrolet - Service Center

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January 31, 2024

Chance was efficient, highly knowledgeable and courteous. He was very helpful. Everyone we dealt with on Monday was terrific! More

by HUGHANDMARCIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chance and our team, and we look forward to working with you again.

January 30, 2024

Very knowledgeable polite and showed me I needed a new filter and let me decide if I waned a new one instead of telling me I needed a new one More

by BILLBLUMBERG749
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
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Jan 31, 2024 -

Shottenkirk Chevrolet responded

Thank you, Bill, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 30, 2024

Poor. Didn't know why light was flashing. Made no attempt to ask any one else More

by mlrice1223
Recommend Dealer
No
Employees Worked With
Morgan Hough, Morgan Hough
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Feb 03, 2024 -

Shottenkirk Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 28, 2024

Spoke with Lance and a few other staff members. Very good people. Very upbeat dealership More

by ljschultes
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
Report | Print
Jan 28, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

January 28, 2024

Scheduling was easy. Chance was very helpful. I felt informed and my cay was checked and repaired. The printout was comprehensive of the service More

by Melissaheck11
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
Report | Print
Jan 29, 2024 -

Shottenkirk Chevrolet responded

Thanks, Melissa, for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

January 28, 2024

Much faster than normal More detail on the invoice would be nice, as far as fluids added and what all is checked in the inspection. More

by CRAYJ33
Recommend Dealer
Yes
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Jan 29, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we will certainly consider your feedback. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

January 27, 2024

I had was unhappy with my service from another technician and was not getting contacted as told prior, Tate took over as my service contact and was excellent! More

by BRAD.SNOWGREN
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
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Jan 28, 2024 -

Shottenkirk Chevrolet responded

Brad, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 27, 2024

No thanks The dealership was very easy to deal with. The service advisor is top notch. More

by drewrinner08
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
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Jan 28, 2024 -

Shottenkirk Chevrolet responded

Drew, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2024

Quick service at a reasonable price. Customer oriented. Their multi-point inspection found a tail light that was out and they replaced the bulb. I appreciate that attention to detail! More

by sdaggs
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Report | Print
Jan 26, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 26, 2024

leased, then bought our truck here. very happy with the experience. Service has been very good. More

by PACKERFAN1FORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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