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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,720 Reviews

1,720 Reviews of Shottenkirk Chevrolet - Service Center

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February 05, 2024

Easy to schedule and got me in quickly. It was quick service with little wait time More

by ALDAWSON83
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
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Feb 06, 2024 -

Shottenkirk Chevrolet responded

Al, Thank you for your business and this review. We're happy to hear Ryan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 04, 2024

Fast service, was back on road in one day, was a little pricey, but good More

by cmcgil30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
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Feb 05, 2024 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 03, 2024

Programmed a PCM and key's to our vehicle. I will bring the vehicle back for further services. More

by bairddavid
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Feb 03, 2024 -

Shottenkirk Chevrolet responded

David, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2024

I didn't have an appointment but was able to get in and out within an hour. Awesome customer service! More

by CPPUTNEY
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
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Feb 03, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Tate and our team. We're glad to hear we delivered such a great experience!

February 03, 2024

Ryan was full circle involved in my experience and assisted above and beyond. Thank you Ryan More

by tedi.gray
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Report | Print
Feb 03, 2024 -

Shottenkirk Chevrolet responded

Tedi, Thank you so much for your excellent review! We are so glad that Ryan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

February 03, 2024

I really was very pleased with Ryan. I hope I can get him every time More

by MLDINTERIORS
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Report | Print
Feb 05, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 03, 2024

So fast and everyone is nice Waiting area is clean and so is the service area More

by LENMERCER51
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
Report | Print
Feb 05, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

February 03, 2024

So fast and everyone is nice Waiting area is clean and so is the service area More

by LENMERCER51
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
Report | Print
Feb 05, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

February 02, 2024

I felt like they truly didn't want to help nor did they want to answer my questions. We will not be buying another vehicle based on our treatment by the service we received on Tuesday. More

by Kenzie.welch
Recommend Dealer
No
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Feb 06, 2024 -

Shottenkirk Chevrolet responded

Kenzie, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 02, 2024

Na Colby did a great job. I appreciate him and the work was done quickly and correct. I recommend this dealership More

by Cory.tass
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Report | Print
Feb 03, 2024 -

Shottenkirk Chevrolet responded

Cory, Thank you! Colby and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

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