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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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February 07, 2024

Fast service Good professional teamwork from pulling in and getting my car done in a timely manner. More

by terrystickel
Recommend Dealer
Yes
Feb 07, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 07, 2024

Great experience easy process and was kept updated on parts and process of the vehicle More

by CJOHANSEN15
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Feb 07, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Tate was able to help, and we hope to see you again!

February 07, 2024

He was fast and efficient with check in and explaining the costs. Went above and beyond, even had to run down the street to get an oil filter that was not readily available in stock- I was a walk in for t More

by Kayla.mcdole
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Feb 07, 2024 -

Shottenkirk Chevrolet responded

Kayla, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

February 07, 2024

I had a oil filter canister cap that was to tight for me to get off Last oil change was at Bob Brown. They had torqued the cap to tight Took many tries and tools but finally Shottenkirk techs got it off. More

by HCWALTER1
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Feb 07, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that Colby was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

Feb 08, 2024 -

HCWALTER1 responded

I believe that you have converted my Grandson to have his car maintenance done at Shottenkirk. Would be a smart move on his part.

February 06, 2024

It was a good experience. Service was not only great but quick without a long wait time. Everyone was courteous and helpful. More

by Mccoop0
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
Feb 07, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that Morgan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be positive. Please don't hesitate to reach out if you need anything else.

February 06, 2024

Helpful, courteous and got me in and out quickly (several cars ahead of me, so it was a little over an hour) so it was less than the quoted time he gave me which made me happy as well. Asked if I had questio More

by Heatherrene78
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Feb 07, 2024 -

Shottenkirk Chevrolet responded

Heather, We are very happy to hear Ryan and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2024

Very responsive along with completing the task quicker than I Thought it was going to take. Along with going above the level of service expected to make sure my vehicle is safe,an highway ready. More

by JUSTIN.FRANKLIN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Feb 05, 2024 -

Shottenkirk Chevrolet responded

Justin, Thank you for your very kind review. Colby and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

February 05, 2024

I had a good experience and great customer service They were very polite and fast More

by QUINNBESS19
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Korte
Feb 05, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. Chance and our team appreciate your business and hope to see you again soon!

February 05, 2024

Easy to schedule and got me in quickly. It was quick service with little wait time More

by ALDAWSON83
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Feb 06, 2024 -

Shottenkirk Chevrolet responded

Al, Thank you for your business and this review. We're happy to hear Ryan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 04, 2024

Fast service, was back on road in one day, was a little pricey, but good More

by cmcgil30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Feb 05, 2024 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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