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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,739 Reviews

1,739 Reviews of Shottenkirk Chevrolet - Service Center

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May 23, 2025

We had excellent service. Our service advisor, Brandon, has always been friendly and educated on the needs of our truck. Sydney also helped us this time and she was absolutely More

by Cody and Kylene Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Service Advisor
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May 23, 2025 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

April 09, 2025

The service was professional and timely. They listened to my issues and proceeded to solve the problems. More

by jcmoravec52
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
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Apr 09, 2025 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 26, 2025

Brian is always courteous. He gives us his honest opinion. He explains everything in a language that we can understand. More

by aleckyburress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Martin
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Mar 27, 2025 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

November 20, 2024

Great experience with Ryan. Part was in earlier than promised and the car was completed on time. More

by Stifeldave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Nov 20, 2024 -

Shottenkirk Chevrolet responded

Thank you, Dave! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

November 14, 2024

Good purchasing experience. and they made the process simple and fast. Will definitely be back for future needs. More

by CONTACTUS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt
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Nov 14, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 13, 2024

Ryan did a great job checking me in and keeping me advised on the progress of my repair. Great job to Ryan! More

by ted2179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kallenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for Ryan in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance.

November 12, 2024

They took care of my issues and offered me a vehicle to drive if needed More

by Jhitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Tate Pumphrey
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Nov 12, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

November 12, 2024

Very poor salesperson. Very very rude and disrespectful. I’m trying to find a way to take my car elsewhere. I’ve had nothing but problems with my vehicle. I have not owned More

by Billygrear12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan McClure
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Nov 17, 2024 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 08, 2024

Nice facility and friendly people. Toke longer than expected. But overall good service . Thank you More

by MARIDU77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vy Greene
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Nov 11, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 07, 2024

They are all very good people, I love how they treat me and they have very good service. More

by HERACLIO.AYALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Tate Pumphrey
Report | Print
Nov 11, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Ayala, for choosing Shottenkirk Chevrolet!

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