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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,735 Reviews

1,735 Reviews of Shottenkirk Chevrolet - Service Center

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April 01, 2024

They took my vehicle and did the diagnostics on it and then let me know what the problem was. They fixed it in less than an hour. Great service. More

by RICHMARSOLAIS
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Apr 02, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 28, 2024

Morgan was nice to work with and the shop got my car done in an appropriate time frame. However, I feel we sprint more money than if we had gone elsewhere. We were told when dropping the vehicle off that a $ More

by SHELLEYMILLER14
Recommend Dealer
No
Employees Worked With
Morgan Hough, Morgan Hough
March 27, 2024

All right Was fast tires were not at same pressure when I checked, car was not washed. More

by Jesse
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Mar 27, 2024 -

Shottenkirk Chevrolet responded

Jesse, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 26, 2024

I can schedule an appointment in a short amount of time, they get me in & out in a timely manner & everyone so far has been friendly. More

by RAELMILLER1
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Mar 27, 2024 -

Shottenkirk Chevrolet responded

Rael, Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Ryan was able to help, and we hope to see you again!

March 26, 2024

Service dept was busy but my oil change and tire rotation was done timely. Friendly service too! More

by BRINKBEETSFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
Mar 27, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 24, 2024

Great customer service, very personable, knowledgeable about the vehicle, easy to work with, and up front about what needs done and cost. More

by RAYMAKER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Chance Korte
Mar 25, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 23, 2024

We are very pleased with the purchase of our Silverado. Staff is friendly and professional. More

by STACYCARDENAS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, Stacy, we look forward to having you as one of our valued customers for many more years to come!

March 22, 2024

Absolutely an incredible experience. After leaving Willis Nissan with an incredibly horrible experience ( see review) we walked over wanting a similar SUV we thought we already been appr More

by KELANI.SEP14
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt, Colby Oberembt
Mar 22, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that Samir had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2024

Friendly , efficient , service was fantastic ! ! Great, comfortable waiting area and the coffee was top notch !! More

by KAISERJE
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
Jul 05, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

March 21, 2024

For the most part the issues I am having with my truck have been solved but a couple. Ryan is working to get the replacement parts in to resolve the issues. Ryan keeps me in the loop. More

by CARIANDPAUL
Recommend Dealer
Yes
Employees Worked With
Ryan McClure, Ryan McClure
Mar 21, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

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