Shottenkirk Chevrolet - Service Center

Thankful I purchased a 2011, GM certified chevy 2500hd. The truck came fitted with oversized tires and drove great during test drive and for a short period of I purchased a 2011, GM certified chevy 2500hd. The truck came fitted with oversized tires and drove great during test drive and for a short period of time afterwards. I started to experience rough interstate driving and brought this issue to the service departments attention. After performing a full inspection they determined that the aggressive tires were the culprit to the rough handling and were no longer good and even though this was not covered under warranty, they offered to replace my wheels and tires with new factory ones. My vehicle drives perfect now and I am thankful for their willingness to assist me and furthermore, compensate me with a new set. More

Took car in for oil change, service writer matched a competitor coupon, service was performed quickly while I waited, coffee and newspaper were available, when presented car is was also freshly washed a competitor coupon, service was performed quickly while I waited, coffee and newspaper were available, when presented car is was also freshly washed at no extra charge. Staff very friendly , helpful, and professional. More

The best customer service of any car dealership that I have ever worked with. The service shop truly goes above and beyond to ensure your satisfaction. They are friendly, have a sense of urgency, and tr have ever worked with. The service shop truly goes above and beyond to ensure your satisfaction. They are friendly, have a sense of urgency, and treat you like a real customer. Top Notch!!! More

My experience with this dealership has been great. We bought our latest car from here and loved it. The staff was very informational and helpful. When any problems have risen from the car, they have been bought our latest car from here and loved it. The staff was very informational and helpful. When any problems have risen from the car, they have been dealt with in a timely manner. We recently took the car in for an oil change and brakes check. The job was done in less than a day. I enjoy working with this company. I recommend it to others. More

Matt is very friendly and respects his customers. Matt goes the extra mile to service a customer vechicle and always offers a courtesy shuttle ride while you wait. goes the extra mile to service a customer vechicle and always offers a courtesy shuttle ride while you wait. More

I brought my car in for service on a brake sensor and HVAC leak. Matt was very helpful in explaining the repairs that needed to be made, and gave me a detailed break down of the price related to each re HVAC leak. Matt was very helpful in explaining the repairs that needed to be made, and gave me a detailed break down of the price related to each repair. My car was finished and ready to be picked up in a timely manner. More

Worst service we have ever received. We have had our used car in 9 times in the first year. We have had to have the same rattle fixed 4 times and it is worse than ever. Post service, our vehice was ne used car in 9 times in the first year. We have had to have the same rattle fixed 4 times and it is worse than ever. Post service, our vehice was never test driven and we had to take the car right back. Eventually, they acted like we were a burden and we just wanted to get our car fixed. Jim wont return calls and we usually get sent to voicemail. DO NOT take your vehicle here for service. We ended up taking our vehicle to someone else and most of the items that were supposed to be repaired were actually never touched. Very dissappointed. Be warned More

This is the Best Dealership in the Metro. Every experience I've had here has been A+ from the friendliness of the sales manager Scott Brown to the service department very much a class act. experience I've had here has been A+ from the friendliness of the sales manager Scott Brown to the service department very much a class act. More