Shottenkirk Chevrolet - Service Center

The service work was completed in a reasonable time Everyone was professional and friendly The dealership and waiting area was clean Everyone was professional and friendly The dealership and waiting area was clean More

Customer service is always amazing. Get the job done in a timely manner. We love bringing our vehicles here because we can always trust Shottenkirk Get the job done in a timely manner. We love bringing our vehicles here because we can always trust Shottenkirk More

My truck needed a replaced passenger-side airbag. I made an appointment, the replacement was ordered and replaced. The only "flaws" in the process were 2 cracks in the dashboard. I made an appointment, the replacement was ordered and replaced. The only "flaws" in the process were 2 cracks in the dashboard. More

Probably not the dealers fault but had to wait for long period of time to get parts.All in all happy with the people and the work that was done. period of time to get parts.All in all happy with the people and the work that was done. More

They are very thorough with their customers. They make sure you understand and are happy before they put anything in concrete. They are wonderful at rescheduling when I need to. They worked with They make sure you understand and are happy before they put anything in concrete. They are wonderful at rescheduling when I need to. They worked with us financially on both of our vehicles to make sure we met criteria to get our loans! A handshake means what it did back in the old days.... More

Customer care (a lady) was very welcoming at first. As things progressed a guy from the team was extremely rude and asked me to go get my car checked else where. Pretty much, the guy ruined the whole e As things progressed a guy from the team was extremely rude and asked me to go get my car checked else where. Pretty much, the guy ruined the whole experience as soon as he started speaking. The lady gave him a shocked look as he was speaking rudely to me. He then calmed down but it was too late. If he didn’t want to provide the service, he should have mentioned at the very beginning not after I paid almost $700 for the repair. Unprovoked behaviour like this might be why I will try to find other places to go fix my car. Thank you for fixing cars issue, I’d recommend that this guy fix’s his temper issues as well. Customers aren’t there to listen to to this guys (I believe his name was Scott, as far as remember) temper. More

I was so impressed that I was in an out of there in a half an hour for my oil change. And taking time from work to do it the timing was awesome! half an hour for my oil change. And taking time from work to do it the timing was awesome! More

They done a good job of repairs on my silverado. even tho it needed 2 trips even tho it needed 2 trips More

Always easy to deal with. I have an older Trailblazer with a lot of miles and it usually needs repairs other than routine maintenance. Always pleased with the work. I have an older Trailblazer with a lot of miles and it usually needs repairs other than routine maintenance. Always pleased with the work. More

Terrible service experience. Didn’t start working on my car for 90 minutes after i arrived for my appointment. Took 3 hours to get tires car for 90 minutes after i arrived for my appointment. Took 3 hours to get tires More