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Shottenkirk Chevrolet - Service Center

Waukee, IA

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1,717 Reviews of Shottenkirk Chevrolet - Service Center

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January 10, 2013

Took car in for oil change, service writer matched a competitor coupon, service was performed quickly while I waited, coffee and newspaper were available, when presented car is was also freshly washed a More

by Marsha Pedelty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim & Eric, Jim Miller, Eric Radebaugh
November 04, 2012

The best customer service of any car dealership that I have ever worked with. The service shop truly goes above and beyond to ensure your satisfaction. They are friendly, have a sense of urgency, and tr More

by ReneeHeckman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't recall names - quick lube
August 10, 2012

My experience with this dealership has been great. We bought our latest car from here and loved it. The staff was very informational and helpful. When any problems have risen from the car, they have been More

by thon.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
July 30, 2012

Matt is very friendly and respects his customers. Matt goes the extra mile to service a customer vechicle and always offers a courtesy shuttle ride while you wait. More

by joe bennett jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matt knoll
July 24, 2012

I brought my car in for service on a brake sensor and HVAC leak. Matt was very helpful in explaining the repairs that needed to be made, and gave me a detailed break down of the price related to each re More

by skunkmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
May 04, 2012

Worst service we have ever received. We have had our used car in 9 times in the first year. We have had to have the same rattle fixed 4 times and it is worse than ever. Post service, our vehice was ne More

by 515darren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
June 24, 2011

This is the Best Dealership in the Metro. Every experience I've had here has been A+ from the friendliness of the sales manager Scott Brown to the service department very much a class act. More

by Yoshi50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brown
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