Shottenkirk Chevrolet - Service Center
Waukee, IA
1,720 Reviews of Shottenkirk Chevrolet - Service Center
I trust my pickup with them and appreciate the prompt friendly service I receive. I also appreciate them picking me up and dropping me at my home so I do not have to consume a lot of time waiting for my friendly service I receive. I also appreciate them picking me up and dropping me at my home so I do not have to consume a lot of time waiting for my vehicle. More
Service manager Scott can get rude and ask me to “take your car to another service center”. Of course, when I confronted him he doesn’t remember this. Well, I’d say follow his advice and take your car els your car to another service center”. Of course, when I confronted him he doesn’t remember this. Well, I’d say follow his advice and take your car else where. This service center is where the costs are high and the customer service quality is low. Repair costs for my car went from about $1300 to around $700 due to “fat fingering”. Oops. The numbers changed only after the manager was on call and after some back and forth. Guess who the manager is, Scott again. It’s a viscous cycle of bad experience here. More
Did what you said. You completed it at the time it was stated , was surprised not to have the car washed after the job was completed You completed it at the time it was stated , was surprised not to have the car washed after the job was completed More
Professional service and treatment. Appreciate the courtesy and service expertise. Great follow-through on parts and notification of problems with vehicle during the service process. Appreciate the courtesy and service expertise. Great follow-through on parts and notification of problems with vehicle during the service process. Courtesy drivers were a treat! More