Shottenkirk Chevrolet - Service Center

Service at Dealer was great. ..But I don't like talking to Call Center people to make an appointment. Would rather deal direct with On-site Service Advisor. ..But I don't like talking to Call Center people to make an appointment. Would rather deal direct with On-site Service Advisor. More

I had an engine issue with my suburban and got in the same day for service. The issue was resolved in about 3 hours and I was in my way. Fast and efficient! same day for service. The issue was resolved in about 3 hours and I was in my way. Fast and efficient! More

Dealership greeted me and got my vehicle in for service and was serviced in a timely matter and was serviced in a timely matter More

Very detailed inspections and notes. Communication is great. Explaining needed repairs, no pressure. I trust this team. Communication is great. Explaining needed repairs, no pressure. I trust this team. More

Had van in 2x to have headlight chg. Waited 6 hrs total for both visits. Waited 6 hrs total for both visits. More

The service department too good care of my Equinox. This included a new tail light that Gus from parts helped with. Scott COOPER got me hooked up with a service write for today’s appointment This included a new tail light that Gus from parts helped with. Scott COOPER got me hooked up with a service write for today’s appointment More

Clean well managed friendly staff, comfortable waiting room. Service was excellent and under appt time allocated. room. Service was excellent and under appt time allocated. More

We had car break down in Waukee and had it towed there. They called first thing when they opened and checked it out. They had the problem diagnosed and parts ordered within 2 days and kept me updated on a They called first thing when they opened and checked it out. They had the problem diagnosed and parts ordered within 2 days and kept me updated on a regular basis. The car was fixed in a little over a week. We were extremely satisfied with our experience. More

I asked when I checked in if you checked tire pressure and was told you do. When I left asked again and was told it was done. If I had not checked before I left I would have left with 30 psi i and was told you do. When I left asked again and was told it was done. If I had not checked before I left I would have left with 30 psi in each tire. Weak link someplace More

We bought a truck's use spent $47000 this dealership does not want to do what they say they're going to do or put in their contract I recommend going somewhere else not want to do what they say they're going to do or put in their contract I recommend going somewhere else More