Shottenkirk Chevrolet - Service Center
Waukee, IA
1,720 Reviews of Shottenkirk Chevrolet - Service Center
The gentlemen that greeted me was fabulous. However, the service provider inside was not welcoming, did not greet me, simply asked what I wanted and my last name. Said “I think we can do that.” However, the service provider inside was not welcoming, did not greet me, simply asked what I wanted and my last name. Said “I think we can do that.” And then walked away. In the end, he handed me the paper and said thank you. No discussion of the service. I just wish he could have been more engaging and communicated better. It didn’t feel welcoming or as though he wanted to keep my business. More
The service department was super friendly and efficient. They got my car in and out quickly and the ladies at the counter were great! They got my car in and out quickly and the ladies at the counter were great! More
Very friendly and helpful. Would recommend their service department to anyone. Kept me informed at all times. Would recommend their service department to anyone. Kept me informed at all times. More
Breaks are still squeaking after brand new breaks put on front and back by dealership and also subsequent trip to dealership to have them look into the squeak. They said they cleaned breaks but they are st front and back by dealership and also subsequent trip to dealership to have them look into the squeak. They said they cleaned breaks but they are still squeaking. I will need to go back a third time. I’ve never had this happen before in 40 years of multiple car ownership and multiple break replacement jobs. More
Employees were courteous & knowledgeable & with the air bag recall on my Chevy Silverado they were impressively prompt getting the part I needed & getting back to me to get the job done & I really apprecia bag recall on my Chevy Silverado they were impressively prompt getting the part I needed & getting back to me to get the job done & I really appreciated that. More