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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,720 Reviews

1,720 Reviews of Shottenkirk Chevrolet - Service Center

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April 13, 2022

They are very helpful and know their job. The service was fast and complete and explained my future concerns More

by DELTA9ACTIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Tucker
April 13, 2022

The gentlemen that greeted me was fabulous. However, the service provider inside was not welcoming, did not greet me, simply asked what I wanted and my last name. Said “I think we can do that.” More

by STEVEANDAMYCOUCHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I apologize, but I don’t have my invoice or recall his name. He would get like maybe 2 stars.
April 13, 2022

Had issue with running lights plug for trailer. 7 prong fixed but 4 prong plug still not working correctly More

by MGRUM58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
April 13, 2022

Service was done in a professional manner and finished in the time they told me it would take. The service person was very efficient. More

by danpotkonak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
April 13, 2022

The service department was super friendly and efficient. They got my car in and out quickly and the ladies at the counter were great! More

by Raynee14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Adam Barkela, Matt Heasley, Adi Feriz, Mike Warne, Coltan Straker
April 13, 2022

Very friendly and helpful. Would recommend their service department to anyone. Kept me informed at all times. More

by passigk
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Jim Miller, Adam Barkela, Matt Heasley, Adi Feriz, Kyle Carnahan, Coltan Straker, Cole Dalrymple, Carl Hines
April 12, 2022

Pieces of my car were not put back together Husband had to put back together More

by Jasonchris16670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t see who helped me
April 12, 2022

Breaks are still squeaking after brand new breaks put on front and back by dealership and also subsequent trip to dealership to have them look into the squeak. They said they cleaned breaks but they are st More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Dorrance
April 12, 2022

Employees were courteous & knowledgeable & with the air bag recall on my Chevy Silverado they were impressively prompt getting the part I needed & getting back to me to get the job done & I really apprecia More

by Kellilane.8789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
April 12, 2022

Great communication and updates from Isaac throughout our service appts along with our recall work for our vehicles. More

by SUTTER413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Tucker, Matt Heasley
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