Shottenkirk Chevrolet - Service Center

Being able to get routine service in reasonable length of time without having to make appointment is nice! time without having to make appointment is nice! More

The team members. I engaged with were Friendly, responsive, fair. only complaint, the mechanical issue was not detected during pre purchase inspection. I engaged with were Friendly, responsive, fair. only complaint, the mechanical issue was not detected during pre purchase inspection. More

I think the staff at Shottenkirk are well trained and complimentary enough of their bosses to know what good customer care means complimentary enough of their bosses to know what good customer care means More

Very good an thorough through the whole process and helped out with extended warranty and the whole bit helped out with extended warranty and the whole bit More

Very on the ball for keeping me informed of progress on the parts and ride home and back when work was finished. the parts and ride home and back when work was finished. More

I noticed an oil spot on my garage floor. Assumed part of the oil change when the filter was removed. Found out after several days of oil on the floor, the drain plug was loose. Not sure how Assumed part of the oil change when the filter was removed. Found out after several days of oil on the floor, the drain plug was loose. Not sure how a tech can put the plug back in with out tightening. It was finger loose! Drove 200 plus miles with a loose drain plug. More

Needs better customer phone service people or system. Don't put me on hold then come back with I'll have to call you back Don't put me on hold then come back with I'll have to call you back More

My truck was finished by the service department in less time than promised so that was good. When I leased my truck they convinced me to buy the special Shottenkirk extra warranty and promised me to ta time than promised so that was good. When I leased my truck they convinced me to buy the special Shottenkirk extra warranty and promised me to take care of tire rotation, service at absolutely no cost to me and a loaner vehicle. I was informed by new management yesterday that they cannot honor those promises from people who no longer work there. The dealer manager did agree to give me one more service and tire rotation for free so that’s why I left my review at 4 stars More

Your service tech was amazing! Very helpful and was able to get my car in the shop in a timely manner Very helpful and was able to get my car in the shop in a timely manner More

Service advisor was very professional and able to get me in as soon as possible. Find the issue and resolved it in a timely manner. in as soon as possible. Find the issue and resolved it in a timely manner. More