Shottenkirk Chevrolet - Service Center

Not as welcoming as other Chevrolet dealers I have used for service and service time was twice what they informed me it would be. for service and service time was twice what they informed me it would be. More

Yeah it’s alright. Topical dealership sales people attitude who speak like they own a few private jets and a random bunch of yachts, basically big talk with no real con Topical dealership sales people attitude who speak like they own a few private jets and a random bunch of yachts, basically big talk with no real content. I guess it is what it is..meh. This particular visit though was way better that the previous few who was absolute garbage. Scott the manager, who was just terrible last couple of times was pretty good this time around. I’m going to say mood plays a big factor on his customer service, but who knows. More

Always great work and great people! Very timely and completed with a smile. Nice work. Very timely and completed with a smile. Nice work. More

Easy to deal with, easy drop off process and service was done earlier than expected done earlier than expected More

Absolutely awful. No return calls. My door still has broken glass in it and the service tech told me to call the glass company. Instead of him doing it. Awful experien No return calls. My door still has broken glass in it and the service tech told me to call the glass company. Instead of him doing it. Awful experience!! More

Got my truck right in, very easy to work with, had great communication thru the whole process. Highly recommend communication thru the whole process. Highly recommend More

Had an emergency with my car a Cadillac XT5. Was leaving the state the next day. Shotenkirk got my car in and checked out for my trip. Super happy with the service and quickness with repair as Was leaving the state the next day. Shotenkirk got my car in and checked out for my trip. Super happy with the service and quickness with repair as I waited. More

As always the service staff was courteous and professional. Car was completed early at a reasonable price professional. Car was completed early at a reasonable price More

Overall service center here is good and has reasonably priced work. The intermediary between the technicians and the customers need a bit more training. What was communicated was not what was done, wh priced work. The intermediary between the technicians and the customers need a bit more training. What was communicated was not what was done, which led to concerns on pricing until I saw the invoice. Also, for my repair, it was focused on one wheel. Given the age of my vehicle, I have concerns if the other three wheels have the same problem, just not fully broken yet. All traces back to more training and better communication from the staff that interacts with the customers. More