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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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May 05, 2022

Had an emergency with my car a Cadillac XT5. Was leaving the state the next day. Shotenkirk got my car in and checked out for my trip. Super happy with the service and quickness with repair as More

by HCWALTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
May 04, 2022

As always the service staff was courteous and professional. Car was completed early at a reasonable price More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Coltan Straker, Alicia Scott, Dylan Miller
May 04, 2022

Overall service center here is good and has reasonably priced work. The intermediary between the technicians and the customers need a bit more training. What was communicated was not what was done, wh More

by JAWS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall the lady's name and do not see her picture
May 04, 2022

Was in and out 1 hr employees was very curtious. The waiting area was more than addicate. More

by POLLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
May 04, 2022

Very friendly and efficent, they did what i asked. . Was in andout in an hour. More

by Krueg49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
May 03, 2022

Poor service experience, most likely wont return, had to bring my truck in twice for a part that i confirmed that they had to replace More

by Bc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Scott
May 03, 2022

The initial welcome from Service staff leaves something to be desired, but they tend to make up for it with great communication. I've gone to Shottenkirk for several years now, and they do a great job of e More

by heidi.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller, Gus Luna, Isaac Tucker
May 03, 2022

Great service! They got me right in and got me taken care of right away I appreciate the fast service More

by sdcooper169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Coltan Straker, Alicia Scott, Christian Dorrance, Dylan Miller, Isaac Tucker
May 02, 2022

Very good. You people rock. Very happy. You got my truck in. When I needed it. Thanks More

by kingharley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
May 01, 2022

15 words are not enough! ! Horrible! 3000 mile warranty is a joke. Never recommend! Terrible. More

by 57cardsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Coltan Straker, Cole Stout
May 01, 2022 -

57cardsfan responded

Truck had this problem since i first drove it! Been back twice! Has to come back again! Had to pay a deductible! Walk out and it won't start! Would like to have my $107.00 back. Had to drive it home because there are no loaners available! What a xxxx show!! Haven't even made a payment yet. Somebody needs to make this right! Can't believe they can't fix it when on star sends emails about it!

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