Shottenkirk Chevrolet - Service Center
Waukee, IA
1,720 Reviews of Shottenkirk Chevrolet - Service Center
Had an emergency with my car a Cadillac XT5. Was leaving the state the next day. Shotenkirk got my car in and checked out for my trip. Super happy with the service and quickness with repair as Was leaving the state the next day. Shotenkirk got my car in and checked out for my trip. Super happy with the service and quickness with repair as I waited. More
Overall service center here is good and has reasonably priced work. The intermediary between the technicians and the customers need a bit more training. What was communicated was not what was done, wh priced work. The intermediary between the technicians and the customers need a bit more training. What was communicated was not what was done, which led to concerns on pricing until I saw the invoice. Also, for my repair, it was focused on one wheel. Given the age of my vehicle, I have concerns if the other three wheels have the same problem, just not fully broken yet. All traces back to more training and better communication from the staff that interacts with the customers. More
The initial welcome from Service staff leaves something to be desired, but they tend to make up for it with great communication. I've gone to Shottenkirk for several years now, and they do a great job of e to be desired, but they tend to make up for it with great communication. I've gone to Shottenkirk for several years now, and they do a great job of explaining what is wrong and where the costs come from. They have a shuttle service with the nicest drivers. Shout out to their team member, Isaac, always super helpful and professional! More
Great service! They got me right in and got me taken care of right away I appreciate the fast service They got me right in and got me taken care of right away I appreciate the fast service More