Shottenkirk Chevrolet - Service Center

While the service center was helpful, I will never do business with this dealership again. The sales department is awful - not showing up for several scheduled appointments - and management does not tel business with this dealership again. The sales department is awful - not showing up for several scheduled appointments - and management does not tell the truth. More

They absolutely fixed my car. It had so many issues and I normally don’t trust dealerships but I just moved to Iowa and I didn’t know anywhere to go but they fixed everything! The It had so many issues and I normally don’t trust dealerships but I just moved to Iowa and I didn’t know anywhere to go but they fixed everything! They got my car done in a timely manner and Colton made sure to check in and was super nice about every question! Thank you all so much for fixing my car! More

Not sure yet they say we’re out of service but I know we have two more yet I gotta check into it and find out have two more yet I gotta check into it and find out More

Didn’t complete requested service, didn’t perform the standard service point checklist and didn’t give me a copy of the checklist until I brought it up and then it was emailed to me. All of this is base standard service point checklist and didn’t give me a copy of the checklist until I brought it up and then it was emailed to me. All of this is based on on computer data and what I was charged. More

Everything went ok & on time. They didn’t try to sell me extras. Fast & efficient They didn’t try to sell me extras. Fast & efficient More

Not as welcoming as other Chevrolet dealers I have used for service and service time was twice what they informed me it would be. for service and service time was twice what they informed me it would be. More

Yeah it’s alright. Topical dealership sales people attitude who speak like they own a few private jets and a random bunch of yachts, basically big talk with no real con Topical dealership sales people attitude who speak like they own a few private jets and a random bunch of yachts, basically big talk with no real content. I guess it is what it is..meh. This particular visit though was way better that the previous few who was absolute garbage. Scott the manager, who was just terrible last couple of times was pretty good this time around. I’m going to say mood plays a big factor on his customer service, but who knows. More

Always great work and great people! Very timely and completed with a smile. Nice work. Very timely and completed with a smile. Nice work. More

Easy to deal with, easy drop off process and service was done earlier than expected done earlier than expected More

Absolutely awful. No return calls. My door still has broken glass in it and the service tech told me to call the glass company. Instead of him doing it. Awful experien No return calls. My door still has broken glass in it and the service tech told me to call the glass company. Instead of him doing it. Awful experience!! More