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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,721 Reviews

1,721 Reviews of Shottenkirk Chevrolet - Service Center

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June 16, 2024

Always friendly, always helpful. Service manager Lee Fisher also excellent. Very clean and the popcorn is a great perk. Thank you. More

by BEMBEN.DEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Fisher, Colby Oberembt
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Jun 17, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that Lee was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

June 15, 2024

It took time to find a vehicle on lot that fit my needs. Used that is. More

by DEANNAENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

June 14, 2024

Great professional service! I will definitely be back. Highly recommend Shottenkirk. Check them out for your next service. More

by ericestes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
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Jun 15, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 13, 2024

Morgan was awesome and took care of every part of the step that was needed. Highly recommend More

by MTOURTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Hough
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Jun 15, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 13, 2024

Colton Straker left us in good hands with Colby. For us the ongoing relationship with service is what brings us back to Shottenkirk. More

by Todd D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
Report | Print
Jun 15, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you, Todd. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

June 12, 2024

I can say June 8 24 for oil change I asked the guy to check my antifreeze they said they would but no one did the vehicle I bought was over priced and I don’t need problems or more expensive tell your se More

by geoone_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jun 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 12, 2024

Everything thing was handled in friendly manner including being nice to my grand puppy. Have never been disappointed in all my appointments. More

by lgcjjl68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 12, 2024

They provide great service, have knowledgeable and friendly staff, and are very helpful at this dealership. More

by ANGELAMCCARTY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen, Tate Pumphrey
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Jun 13, 2024 -

Shottenkirk Chevrolet responded

Thank you, Angela! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

June 11, 2024

Tate was very helpful in getting the parts for my car. Before working with Tate I did not have a good experience. I was the only one working to get the parts for my car from when I purchased Oct 2022. More

by MIINDYYOUNBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Jun 11, 2024 -

Shottenkirk Chevrolet responded

While we're glad to hear that Tate provided you with great customer service, we're sorry that you didn't have a completely satisfying experience in the past. We sincerely appreciate your business and hope you will give us another opportunity to serve you!

June 11, 2024

Did a great job at finding and resolving the issue. In and out quickly and is always good when spending less than anticipating. More

by DRDJDUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
Report | Print
Jun 11, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

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