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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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June 30, 2022

Was told we could come for oil change when service area was closed. Your girls in the office took 0 responsibility for the misinformation. We had to ask for the manager and did get a free oil change but i More

by DEBRALSEIBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea we weren’t given names
June 30, 2022

The service department checked my car to determine what the issues were why the car was misfiring. More

by WZIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Alicia Scott
June 30, 2022

Service department did an excellent job at communicating with me and getting the work completed in a timely manner. More

by mikeeilander
Customer Service
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
June 30, 2022

Very nice service people, would recommend schottenkirk Chevrolet to anyone. Only one complaint, the coffee is never very hot. Lol!but it's true More

by JERRIEGRIGGS78
Recommend Dealer
Yes
Employees Worked With
Don't remember name
June 30, 2022

Dealership is good, service center is way overpriced, Tire rotation is an extra charge? Why More

by pepsiguy4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't rememeber
June 30, 2022

Friendly garage staff, very rude girl at service desk. No eye contact at first, seemed irritated that I was there. Minimal explanation of what was wrong and why I needed the work done. Was not told th More

by TAMMY1TJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Scott
June 29, 2022

I asked how much an oil change was with dexos1 and was told $60. I Said that was great because I had a $25 off coupon from Midas and the price match Shottenkirk coupon. Instead of $60, I ended up being c More

by MABLAST2
Recommend Dealer
No
Employees Worked With
Christian Dorrance
June 29, 2022

I received fast service on an oil change and tire rotation with a comfortable waiting area. More

by RONPAMTRY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
June 29, 2022

Was very happy with service and did not have to wait too long. Nice guy waited on me. More

by LIEBSACK17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
June 29, 2022

I waited 3. 5 hrs for a job I was told would take x2 hrs I did not feel the service desk was helpful at all when asked the status of my car after waiting x3 hrs More

by GRB50266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xx
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