Shottenkirk Chevrolet - Service Center
Waukee, IA
1,718 Reviews of Shottenkirk Chevrolet - Service Center
Was told we could come for oil change when service area was closed. Your girls in the office took 0 responsibility for the misinformation. We had to ask for the manager and did get a free oil change but i was closed. Your girls in the office took 0 responsibility for the misinformation. We had to ask for the manager and did get a free oil change but it was a 1 hr round trip both time:( More
Very nice service people, would recommend schottenkirk Chevrolet to anyone. Only one complaint, the coffee is never very hot. Lol!but it's true Chevrolet to anyone. Only one complaint, the coffee is never very hot. Lol!but it's true More
Friendly garage staff, very rude girl at service desk. No eye contact at first, seemed irritated that I was there. Minimal explanation of what was wrong and why I needed the work done. Was not told th No eye contact at first, seemed irritated that I was there. Minimal explanation of what was wrong and why I needed the work done. Was not told the diagnostic check would be $135. If I could go to another dealer for warranty work, I would happily do so!! More
I asked how much an oil change was with dexos1 and was told $60. I Said that was great because I had a $25 off coupon from Midas and the price match Shottenkirk coupon. Instead of $60, I ended up being c told $60. I Said that was great because I had a $25 off coupon from Midas and the price match Shottenkirk coupon. Instead of $60, I ended up being charged $73.83 minus $25 for a total of $48.83. Christian was excellent and checked to be sure my fluids were topped off even to go so far as to top them off for me. More
I waited 3. 5 hrs for a job I was told would take x2 hrs I did not feel the service desk was helpful at all when asked the status of my car after waiting x3 hrs 5 hrs for a job I was told would take x2 hrs I did not feel the service desk was helpful at all when asked the status of my car after waiting x3 hrs. Just was told it was still being worked on. Does not build ones confidence at all in the service dept. More