Shottenkirk Chevrolet - Service Center
Waukee, IA
1,718 Reviews of Shottenkirk Chevrolet - Service Center
Good experience at shottenkirk Chevrolet service department. Fairly quick and we’re good about explaining service. department. Fairly quick and we’re good about explaining service. More
Wife asked for a diagnostic, instead they changed the battery and sent home. Came back the next day with the same issue and a pissed off husband. battery and sent home. Came back the next day with the same issue and a pissed off husband. More
Very easy and quick to make appointment over the phone, and dropping off my car at the appointment time was easy and effortless by professional staff members. and dropping off my car at the appointment time was easy and effortless by professional staff members. More
Dylan, the service writer,was very helpful and listen to all of my concerns. The receptionist sent me to a reservation center instead of the service writer desk. The reservation center is fine to make oil c all of my concerns. The receptionist sent me to a reservation center instead of the service writer desk. The reservation center is fine to make oil change appointments but when there is an issue- you need to speak to a service writer. I had to call back and ask for a service writer. That was annoying. Overall the experience was good. More
Great service! I brought my vehicle in for the 2 nd time for the same issue which should have been fixed back in September. I feel because it was an issue that re I brought my vehicle in for the 2 nd time for the same issue which should have been fixed back in September. I feel because it was an issue that returned that I shouldn’t have been charged $129 for a diagnostic fee. Josh did a fine job of fixing the same issue but again it should have been fixed right the time. More