Shottenkirk Chevrolet - Service Center
Waukee, IA
1,718 Reviews of Shottenkirk Chevrolet - Service Center
The service seems to have gone down from when I was there before. They could reproduce the transmission slipping. So I came and drove it with the tech. He thought he knew what he needed. I was told they ha before. They could reproduce the transmission slipping. So I came and drove it with the tech. He thought he knew what he needed. I was told they had the part and it would be done that day. I called them and found out a part had to be ordered. Then it was supposed to be done so again I called but they needed another day. I did get a call saying it was ready so we picked up. But the transmission is still doing the same thing. We are taking it back tomorrow so they can work on it again. More
Staff was less than eager to help us. Miss the complimentary car wash. Disappointed that our key fob issue has not been rectified through multiple efforts. In general, notice a drastic de Miss the complimentary car wash. Disappointed that our key fob issue has not been rectified through multiple efforts. In general, notice a drastic decline in customer service over the past couple years. Didn’t put a new next service sticker in the window, again. Simple stuff. Might be time to take our business elsewhere. More
Got great service on two tires both of them on the left side of the vehicle went flat. They’ve corrected both tires with a patch and a bead seal did it all and within three hours. great job side of the vehicle went flat. They’ve corrected both tires with a patch and a bead seal did it all and within three hours. great job More
I wasn’t happy with my last experIence, but previously I had been pleased there had been pleased there More
Staff seems less interested in interacting with customers. Really liked the dealership in 2017 but the past few years it has felt a little off putting. Not sure that I would get my next vehicle the customers. Really liked the dealership in 2017 but the past few years it has felt a little off putting. Not sure that I would get my next vehicle there. More
Scott Cooper treated us like we were idiots. Service was less than desirable. Probably done with Shottenkirk. Thanks! Kevin & Andrea Tilley Service was less than desirable. Probably done with Shottenkirk. Thanks! Kevin & Andrea Tilley More