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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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July 29, 2022

The dealership was quick to get me in. Friendly staff and accommodating with my children. More

by britjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Alicia Scott
Jul 31, 2022 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 29, 2022

My service representative provided me with the best possible customer service. Discussing the problems and then providing me with a couple of options for me to chose. Provided me with an update on the More

by FIREFOX5003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Jul 31, 2022 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 28, 2022

I scheduled an oil change at 7:30 am and told them I planned to wait. I was told it we be an hour wait. My vehicle was not done until 9:30 am. More

by MEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The employee I dealt with was understanding
July 28, 2022

Colton and the service department do a great job of getting people in and out! Pleasure to work with! More

by JAMES.JUERGENS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker, Coltan Straker
Jul 31, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, James, and for taking the time to leave us this wonderful feedback!

July 27, 2022

Did not fix issue with my car, still charged $140 for diagnosis. Still making same noise that is was prior to visit. More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Barkela
July 27, 2022

GREAT PLACE TO GO & GET AN OIL CHANGE! ! GREAT STAFF AND VERY HELPFUL ALSO, W/ ME. More

by FROSTIE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
July 27, 2022

My oil indicator was not reset and I was not provided a copy of the multi point inspection report. More

by CODY.LAWLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Miller
July 27, 2022

The communication with customers is not the best but they get the job done well. More

by katcallahan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adi Feriz, Alicia Scott
July 26, 2022

AllI wanted was the front toe set and they told me it would have be a 4 wheel alignment and it would be a $100 when I picked up the car they told me they couldn’t adjust the rear but they still charged m More

by David Sickels
Recommend Dealer
No
Employees Worked With
Coltan Straker
July 26, 2022

We had a misunderstanding with our repair order. The dealership resolved it at no cost to us. The assistance was much appreciated. More

by Bob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
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