Shottenkirk Chevrolet - Service Center

Took my car in to have the valve cover gasket looked at and they called me and told me I also needed to replace my water pump and quoted me about $1600 for everything.. The lady on the phone was also not v and they called me and told me I also needed to replace my water pump and quoted me about $1600 for everything.. The lady on the phone was also not very friendly. I should’ve listened to the reviews.. I won’t be back or recommend this place to anyone else. More

Very personable service. I drive from Anamosa so important to me to have timely maintenance and they always follow thru. I drive from Anamosa so important to me to have timely maintenance and they always follow thru. More

Scheduled my oil change service online. I arrived on time, drove into the drop off garage, received prompt service and was out of there on time. Quick, friendly, and efficient. I arrived on time, drove into the drop off garage, received prompt service and was out of there on time. Quick, friendly, and efficient. More

Thanks for replacing my battery when I needed it. The service department is courteous and welcoming. Good job! The service department is courteous and welcoming. Good job! More

Had issue with getting in on schedule. Your service advisor worked with the shop to make it happen. Great job and what you (manager) look for in that position. Your service advisor worked with the shop to make it happen. Great job and what you (manager) look for in that position. More

We bought our Equinox from shottenkirk in 2014. They have served us well since then. Thank you Shottenkirk Chevrolet Waukee! They have served us well since then. Thank you Shottenkirk Chevrolet Waukee! More

I was glad I could make an appointment for my oil change. I Noticed it pulled back where I previously left after 45 minutes which was good to see. After waiting 15-20 minutes I went to service area to see if I Noticed it pulled back where I previously left after 45 minutes which was good to see. After waiting 15-20 minutes I went to service area to see if it was done and it was. A few minutes later they called me to pick up and pay for oil change. They wanted payment and didn’t realize I had a plan I purchased to take care of service. More

Efficient check in process clean waiting area friendly staff quick service Reasonable pricing and free car wash staff quick service Reasonable pricing and free car wash More

2 hour wait for express oil & lube! Paid for by dealership. I appreciate that. Hope they will get that corrected. Paid for by dealership. I appreciate that. Hope they will get that corrected. More

Very clean. Service advisor Colton was great, he was very helpful and personable. Definitely will return. Service advisor Colton was great, he was very helpful and personable. Definitely will return. More