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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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August 05, 2022

They did a good job. Keep up the good work. Thanks again for the service More

by SCOTTMAREN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
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Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Scott, and don't hesitate to let us know if we can be of further assistance.

August 05, 2022

Friendly, efficient, runs true to scheduled time Explain what needs to completed on your vechicle More

by AMST48
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
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Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2022

I received great and prompt service, and the people were wonderful. I wholeheartedly recommend this dealership. More

by glkenyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Report | Print
Aug 04, 2022 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 04, 2022

Did a fine job. But communication could have been better. Will still go there of course. More

by Kkunze2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Report | Print
Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

August 04, 2022

The guys in the service center were great I got my car in took a couple days which was expected I got the car back and I’ve had no problems. So thank you service team you’re awesome More

by mikeplus5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Jim Miller, Matt Heasley, Adi Feriz, Mike Warne, Coltan Straker, Cole Dalrymple, Carl Hines, Steven Williamson
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Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 04, 2022

All the employee's there are friendly and willing to help.I will be buying from shottenkirk again. More

by PEDERSEN7713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of employee
Report | Print
Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Shottenkirk Chevrolet. Please don't hesitate to reach out if you need anything else.

August 03, 2022

The service department was very efficient figuring out the problem and dealing with it in a timely manner. More

by STOWAWAY58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Report | Print
Aug 03, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Colton and our team. We're glad to hear we delivered such a great experience!

August 03, 2022

We had a nail in a tire, and was told they had to order it & would call me when they received it. One week later we called to see what the problem was & were told they hadn’t ordered the tire, in fact they More

by RFORD45052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Dorrance
Report | Print
Aug 04, 2022 -

Shottenkirk Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 03, 2022

The employees are cooperative and interested in the customer reason for the service and deliver quality products. More

by dennis.prouty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
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Aug 04, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, Dennis, and for taking the time to leave us this wonderful feedback!

August 02, 2022

They did a good job on my oil change. They also kept my truck clean didn’t get oil anywhere in my truck! More

by WES.ALEXANDER1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker
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Aug 03, 2022 -

Shottenkirk Chevrolet responded

Wes, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Shottenkirk Chevrolet!

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