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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,718 Reviews

1,718 Reviews of Shottenkirk Chevrolet - Service Center

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August 12, 2022

Check it in they did an oil change on the truck. ....... When I turn around and trade it in.. In More

by crownseven20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Aug 15, 2022 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 11, 2022

The team was all super helpful and friendly for my first oil change at Shottenkirk More

by Noah.lamfers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Aug 12, 2022 -

Shottenkirk Chevrolet responded

Noah, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

August 11, 2022

Always have good sercice whenever I have visited. Also have bought my last cars with you and have been very happy!!! More

by TDSAYLES
Recommend Dealer
Yes
Employees Worked With
Jim Miller
Aug 12, 2022 -

Shottenkirk Chevrolet responded

We are very happy to hear Jim provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 10, 2022

The Service department did a great job Getting my car fixed. They were able to get me in the same day I called, and were a pleasure to work with. More

by DENELLESHORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
Aug 11, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 10, 2022

Have always brought my car here for service. Trustworthy and quick! And love the free carwash coupon. More

by Alison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Aug 11, 2022 -

Shottenkirk Chevrolet responded

Thank you, Alison! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Shottenkirk Chevrolet!

August 10, 2022

I have used this dealer in the past for all repairs on my vehicle and have had pretty good luck. This last time was horrible. I did not receive any followup calls regarding diagnostics or what was wrong More

by JENLEHMAN4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory, Boomer Benning
Aug 11, 2022 -

Shottenkirk Chevrolet responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 10, 2022

I got my SRX4 in to have services right away. I wanted to have my tires rotated but nothing on the note said it was done. Everything was checked and called promptly to pick it up. Nothing was More

by rdhartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Fisher, Mindy Yingst, Scott Cooper, Kyle Carnahan, Jenna Mathes
Aug 11, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 09, 2022

Nice place people are friendly and waiting area is clean and have coffee for you while you wait More

by CHEVYMAN1037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Carnahan
Aug 10, 2022 -

Shottenkirk Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon!

August 08, 2022

Overall in the end it’s an all right dealership to go to the one thing I liked about it if I had a problem with my car I could talk to them no matter what into get me in that day to be seen More

by Kodymurray1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Scott, Christian Dorrance, Dylan Miller
Aug 08, 2022 -

Shottenkirk Chevrolet responded

Kody, thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 06, 2022

All service people very nice and friendly. Nice bathroom and very nice and clean! Thank you! More

by BAIERDSM
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

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