Shottenkirk Chevrolet - Service Center
Waukee, IA
1,718 Reviews of Shottenkirk Chevrolet - Service Center
The Service department did a great job Getting my car fixed. They were able to get me in the same day I called, and were a pleasure to work with. fixed. They were able to get me in the same day I called, and were a pleasure to work with. More
I have used this dealer in the past for all repairs on my vehicle and have had pretty good luck. This last time was horrible. I did not receive any followup calls regarding diagnostics or what was wrong vehicle and have had pretty good luck. This last time was horrible. I did not receive any followup calls regarding diagnostics or what was wrong with the car. When I called to ask, I was told what was wrong but was quoted 2300 to go in and make sure that was what was wrong. I asked if they would be willing to buy the car from me. I was connected with Boomer. Boomer said to give him a few minutes and he would call me back with a quote. I never heard from Boomer. When I called back several days later, I was told Boomer is on vacation. They were able to connect me with Cory. Cory said the same thing, just give me a few minutes, I will call you back and let you know. We hung up the phone and I received a text not even 1 minute later that Shottenkirk was not interested in buying the car. The car is currently at Bob Brown, being fixed. I have had a much better experience with Bob Brown and they have earned my business. More
I got my SRX4 in to have services right away. I wanted to have my tires rotated but nothing on the note said it was done. Everything was checked and called promptly to pick it up. Nothing was I wanted to have my tires rotated but nothing on the note said it was done. Everything was checked and called promptly to pick it up. Nothing was said about the brakes so I imagine they are fine. Good Job! More
Overall in the end it’s an all right dealership to go to the one thing I liked about it if I had a problem with my car I could talk to them no matter what into get me in that day to be seen the one thing I liked about it if I had a problem with my car I could talk to them no matter what into get me in that day to be seen More