Shottenkirk Chevrolet - Service Center
Waukee, IA
1,717 Reviews of Shottenkirk Chevrolet - Service Center
Appreciate the find on oil seal replaced. Asked me about tire rotation, good. Price still ✅ right. Time on wait 👍 great. I recommend Shottenkirk for buying auto and services. Asked me about tire rotation, good. Price still ✅ right. Time on wait 👍 great. I recommend Shottenkirk for buying auto and services. More
Poor communication, said they ordered a tire for our suburban. We called them a week later because they hadn’t contacted us…..they said they’d had the tire in stock the entire time, but had simply negle suburban. We called them a week later because they hadn’t contacted us…..they said they’d had the tire in stock the entire time, but had simply neglected to call us back. More
I was traveling through the Des Moines, Iowa area towing a fifth wheel from Denver to Vermont with my Duramax diesel Silverado. The tow vehicle was not able to charge the rig’s battery. The refrigerator t a fifth wheel from Denver to Vermont with my Duramax diesel Silverado. The tow vehicle was not able to charge the rig’s battery. The refrigerator therefore would not work when towing with temperatures in the nineties. I needed help. I went into Shottenkirk with no appointment and no history of purchasing any vehicle from them. A service adviser, Coltan Straker, sympathized with my predicament, allowed me to bump other customers, had my truck inspected, replaced the fuse, and allowed my trek to continue. I feel that was far beyond what I expected, it showed compassion. I would strongly recommend this dealership and suggest using Coltan’s name when purchasing a new Chevrolet. More
I trust Shottenkirk. That’s saying a lot in today’s world. They are courteous and efficient. My car is 4 years old and never been anywhere else for service. That’s saying a lot in today’s world. They are courteous and efficient. My car is 4 years old and never been anywhere else for service. More
Took my sons Highlander in to have a diagnostic done on the transmission. They found nothing wrong. Drove it home, transmission fluid all over my driveway… big spot. Took it back and had them fix their mes the transmission. They found nothing wrong. Drove it home, transmission fluid all over my driveway… big spot. Took it back and had them fix their mess up, which they did. But I started with no problem, ended up with a problem, and had a dinner plate size spot on my driveway to clean up. Now, to be 100% fair, they refunded the diagnostic fee and did fix the issue, but I shouldn’t have had an issue to begin with. More