Back

Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,717 Reviews

1,717 Reviews of Shottenkirk Chevrolet - Service Center

Sort by
August 16, 2022

Easy to schedule, completed work in short time, competent technicians and even laughed at my jokes. More

by Donald.Anciaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Alicia Scott
Aug 16, 2022 -

Shottenkirk Chevrolet responded

Thank you, Donald! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Shottenkirk Chevrolet!

August 16, 2022

Friendly and explained well what needed to be done . Clean waiting area. Always curious and smiling More

by mlrice1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
Aug 18, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 15, 2022

Colton does an awesome job taking care of all of my vehicle needs and making sure that things get done right the first time! More

by russbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Aug 16, 2022 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet, your feedback and rating mean a lot to us. We're glad Coltan and our team provided you with great customer service, and we hope to see you again!

August 13, 2022

Appreciate the find on oil seal replaced. Asked me about tire rotation, good. Price still ✅ right. Time on wait 👍 great. I recommend Shottenkirk for buying auto and services. More

by MMOSTEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Aug 15, 2022 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 13, 2022

Poor communication, said they ordered a tire for our suburban. We called them a week later because they hadn’t contacted us…..they said they’d had the tire in stock the entire time, but had simply negle More

by RFORD45052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
Aug 15, 2022 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 12, 2022

Friendly professional courteous . Wish oil changes were a little faster but it wasn’t too bad. More

by CRODINE1024
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barkela
Aug 12, 2022 -

Shottenkirk Chevrolet responded

Thank you! Adam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 12, 2022

I was traveling through the Des Moines, Iowa area towing a fifth wheel from Denver to Vermont with my Duramax diesel Silverado. The tow vehicle was not able to charge the rig’s battery. The refrigerator t More

by suchfun4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joker, Coltan Straker
Aug 12, 2022 -

suchfun4 responded

Thank you all your assistance!!

August 12, 2022

I trust Shottenkirk. That’s saying a lot in today’s world. They are courteous and efficient. My car is 4 years old and never been anywhere else for service. More

by parflug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper
Aug 12, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Shottenkirk Chevrolet. Please don't hesitate to reach out if you need anything else.

August 12, 2022

Took my sons Highlander in to have a diagnostic done on the transmission. They found nothing wrong. Drove it home, transmission fluid all over my driveway… big spot. Took it back and had them fix their mes More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Scott, Dylan Miller
Aug 12, 2022 -

Shottenkirk Chevrolet responded

JB, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 12, 2022

Check it in they did an oil change on the truck. ....... When I turn around and trade it in.. In More

by crownseven20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Aug 15, 2022 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
127
...