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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,717 Reviews

1,717 Reviews of Shottenkirk Chevrolet - Service Center

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August 31, 2022

The service department is always quick, curtious and thorough. They willing to find answers to all my questions. More

by kenswa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
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Aug 31, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 31, 2022

Excellent and good customer services and good attitude the service to my car is was excellent More

by jackeline_prz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen, Samuel Dusenbery, Tanner Hocker
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Sep 01, 2022 -

Shottenkirk Chevrolet responded

Thank you, Jackeline! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Shottenkirk Chevrolet!

August 30, 2022

They took care of my recall in a timely fashion. We also were interested in a new vehicle, they answered all our questions and were very cooperative, but not pushy like some deslers More

by BHSHOETREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Heasley
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Aug 31, 2022 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 30, 2022

On several occasions Shottenkirk has gotten me in for service work the same day I called, and in more than one case on an emergency basis, including the last visit, which was a gasoline leak I wasn’t ex More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker, Coltan Straker
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Aug 31, 2022 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 27, 2022

Always great in the Service department. Oil change and tires rotated- nailed it! Will come back! More

by CHRISJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Fisher, Scott Cooper, Mike Warne, Coltan Straker, Alicia Scott, Coltan Straker
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Aug 30, 2022 -

Shottenkirk Chevrolet responded

Thank you, Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 27, 2022

Awesome place. Great customer service. Quick and easy to get in contact with about vehicle. More

by Ehsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Report | Print
Aug 30, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Shottenkirk Chevrolet. Please don't hesitate to reach out if you need anything else.

August 27, 2022

Super help in short time on issue related to last service on oil change. No charge related to issue I brought car in for this last time. they fixed the issue right away. ✅ More

by MMOSTEK
Recommend Dealer
Yes
Employees Worked With
I am not sure who helped me.
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Aug 30, 2022 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 26, 2022

In and out in good time and handle the recall very professionally. Thanks for the good setvice More

by LSQUIER17
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
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Aug 28, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 26, 2022

Always get taken care of right away and have never expErienced any kind of issue with their service center. More

by AULISMARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adi Feriz
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Aug 28, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 26, 2022

Everytime I called for an update about my car, which was maybe twice a day, I got attitude back was Alisha was very rude on the phone with me. More

by Valteliz96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Scott
Report | Print
Sep 01, 2022 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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