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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,717 Reviews

1,717 Reviews of Shottenkirk Chevrolet - Service Center

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October 01, 2022

Way over charged me on a new battery and starter. My batt was tested 2 weeks prior and checked out fine. Charged 159 for “testing” a starter that wouldn’t work lol. Have bought 3 vehicles from here b More

by JOE.WHITE0
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Idk
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Oct 03, 2022 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

October 01, 2022

Shottenkirk's service department is the best! Top notch service on every visit with friendly and helpful employees. More

by MHEASLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Adam Barkela, Matt Heasley, Coltan Straker, Alicia Scott, Christian Dorrance, Dylan Miller
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Oct 03, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2022

Dealership is close to my home. This is the reason I purchased my chevys here. The service is great, Staff is friendly and willing to help you in any way More

by garyschirm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Report | Print
Oct 03, 2022 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 29, 2022

Always great and friendly service. Colton and his tech did a great job. I would recommend Shottenkirk Chevrolet for service to everyone. More

by THBINDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Report | Print
Sep 30, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 29, 2022

I bought a new to me used car from shottenkirk and had a few small issues in the 1st few weeks. Each time they got me right in and took care of the problem in a timely manner. More

by Blkoons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Report | Print
Sep 30, 2022 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 29, 2022

Fast and friendly service that alway meets or exceed my expectations. Decent coffee while you wait too. More

by medicaltpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Report | Print
Sep 30, 2022 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

September 29, 2022

Completed work on time and on budget. Kept me informed throughout the process. Provided free shuttle service. More

by RANDALDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Alicia Scott
Report | Print
Sep 30, 2022 -

Shottenkirk Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet. We look forward to having you as a valued customer for many years to come!

September 29, 2022

Call and had my appointment the same day. This is very important to me Best was I didn’t have to wait long for the service More

by HCWALTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Report | Print
Sep 30, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

Sep 30, 2022 -

HCWALTER1 responded

Your my first call with Auto needs. Glad to finally find a responsible shop in this area. H

September 29, 2022

They made an honest mistake and rather than being upfront and correcting it they argued about it. They eventually corrected the issue but it was a headache dealing with them to get it fixed. More

by MARJORIEGIBSON25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Report | Print
Oct 03, 2022 -

Shottenkirk Chevrolet responded

We're sorry that you didn't have a stellar experience. If you would like to discuss further, please reach out. We’d love the opportunity to address any issues with our team here. Thank you for your time.

September 28, 2022

Quick and courteous and friendly Nice waiting area that is clean and well taken care of More

by murraymj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Report | Print
Sep 28, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

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