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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,717 Reviews

1,717 Reviews of Shottenkirk Chevrolet - Service Center

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October 16, 2022

Super nice staff from start to finish and quick work on my car. Thanks to all! Definitely a nice experience with the service department! More

by Dedu1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
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Oct 16, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that Alicia had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

October 16, 2022

relatively easy to make appt not too far out. service manager is nice, friendly, listens to client. More

by S.STAHOWICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
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Oct 17, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 15, 2022

My vehicle was done in the time they said it would be. The service manager offered to transport me somewhere while I waited More

by LAGUNA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Adam Barkela, Kyle Carnahan
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Oct 16, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2022

Very courteous, efficient and professional. I’m 80 and falling behind …so appreciate no one laughs at me!😎 More

by MALOWARY316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All great. Don’t recall individual names. Sorry
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Oct 16, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 14, 2022

Repair was quick and complete. Intake was easy and everything was ready on arrival. Great place More

by TH380159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
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Oct 16, 2022 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

October 14, 2022

After my car was done the young service manager helped me get my phone back & working in my car. Then a very nice gentleman took it & washed it for me. Being an 82 year old widow I appreciated that kindness More

by JDGKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry do not remember the names of the people who helped me.
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Oct 16, 2022 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2022

Good service. Staff could be more friendly. Would like closed caption on tv. Would like hot coffee. More

by SANDYELLIS321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Heasley
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Oct 16, 2022 -

Shottenkirk Chevrolet responded

Sandy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 12, 2022

Call for an appointment. Was told they could get me right in this morning. Now that customer service More

by HCWALTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
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Oct 13, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

October 12, 2022

I didn’t have an appointment but they got me right in super friendly staff More

by cknconsulting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
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Oct 13, 2022 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dylan met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

October 11, 2022

Seat was all messed up and that was ridiculous! We always have a terrible time when we go to this dealership! More

by JACLYNMEIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Oct 12, 2022 -

Shottenkirk Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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