Shottenkirk Chevrolet - Service Center

My personal feelings are that once the sale is made, they couldn’t care less about you. I buy new every couple of years, I won’t be looking here. couldn’t care less about you. I buy new every couple of years, I won’t be looking here. More

Usually fast and dependable. Today was not one of those days for them. Not like when I first started coming there. Today was not one of those days for them. Not like when I first started coming there. More

I was able to get an appointment quickly so that was nice. Was surprised that replacing a battery would cost almost $600. I have never had to pay to have electrical systems reset and paid over $200 for nice. Was surprised that replacing a battery would cost almost $600. I have never had to pay to have electrical systems reset and paid over $200 for that to be done. More

Cost was way more than I thought. Did not let me know at all. Said I had a coupon and we’ll we can’t use that due to your car takes 5-w40. Should of let me know before hand. Emailed Did not let me know at all. Said I had a coupon and we’ll we can’t use that due to your car takes 5-w40. Should of let me know before hand. Emailed the coupon to a service team member and she said her email was down. Forward the email to another team member and that’s when I was told oh you can’t use that due to your car takes special oil. Then he goes I could of had you sign something saying it is ok to use that oil. I WOULD NOT RECOMMEND to anybody to get service done at your shop. Very nice staff but I will not be back for service. More

Staff was very responsive and attentive with my vehicle issues. I am fully satisfied with the service. issues. I am fully satisfied with the service. More

The girl at service was very helpful and the service was done quickly. Really appreciate all the help done quickly. Really appreciate all the help More

I had somebody put gasoline in my diesel truck. Shottenkirk got me in right away, inspected fuel injectors and got l the tank and lines cleaned within 48 hours. Great service! Shottenkirk got me in right away, inspected fuel injectors and got l the tank and lines cleaned within 48 hours. Great service! More

Alicia Waukee servicing was very disrespectful. Had to go three times before work was done. Had to go three times before work was done. More

Prompt and efficient service. Love the ability to schedule on-line. Everyone is friendly and helpful Love the ability to schedule on-line. Everyone is friendly and helpful More

Quick service, friendly staff, clean building, and a comfortable waiting room. Good price for the service I had done. comfortable waiting room. Good price for the service I had done. More