Back

Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,717 Reviews

1,717 Reviews of Shottenkirk Chevrolet - Service Center

Sort by
November 04, 2022

I had an appointment for an oil change. Everything went fine. I think Dylan was my service adviser. I had asked about tires when I checked in and he had the info when I checked out. Gre More

by DMCCANNCHIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Nov 07, 2022 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

November 03, 2022

They are really good I have been explained what needs to be done so everything went smoothly thanks More

by jasko73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barkela
Nov 03, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 02, 2022

Service was friendly, courteous, and prompt. The waiting room was clean and very warm and comfortable More

by NERI26260
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Heasley, Mike Warne
Nov 03, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

November 02, 2022

Dylan Miller our service assistant was outstanding. His communication was great, and we felt that he did everything he could to get our vehicle fixed quickly. More

by JIMZIEGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Nov 03, 2022 -

Shottenkirk Chevrolet responded

Jim, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dylan met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2022

Would give 5 stars but an oil change should not take 70 minutes when I had an appointment. Put the quick back into quick lube! More

by HUFFM307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Nov 03, 2022 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 02, 2022

Excellent customer service! Quick response time and was a great overall experience. I would highly recommend Shottenkirk! More

by DUNPHY8805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
Nov 03, 2022 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2022

The service department treated me very well. I had to get a battery replaced and a new touch screen for my radio. I live two and a half hours away and needed a vehicle for work. Service advisor More

by mkscott24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Nov 03, 2022 -

Shottenkirk Chevrolet responded

We are very happy to hear Alicia provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2022

Does what you ask. Informs you of anything needed. Reasonable pricing. Will return again for service. More

by prjaalex03
Customer Service
Recommend Dealer
Yes
Employees Worked With
Do not remember there names.
Nov 03, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 02, 2022

Steph were very friendly and greeted us immediately when we came in. Showroom was very clean and there is a very nice waiting area. Work was done on the car as planned with no surprises More

by EDHAWKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Nov 03, 2022 -

Shottenkirk Chevrolet responded

Ed, Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. Steph, Dylan, and our team appreciate your business and hope to see you again soon!

November 02, 2022

They have always taken care of all my vehicles including my 65 corvette our Malibu and Suburban and my previous vehicles More

by JEDUNCAN60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Coltan Straker, Alicia Scott
Nov 03, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

...
114
...