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Shottenkirk Chevrolet

Quincy, IL

4.5
198 Reviews
Customer Satisfaction is #1 Shottenkirk Chevrolet is your trusted Chevrolet dealership in Quincy and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community.
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1537 N 24th St

Quincy, IL

62301

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Showing 198 reviews

December 12, 2023

Kia dealership is excellent! Michael Ferguson is the best and goes out of his way to help with anything. More

by TINAKAY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Shottenkirk Chevrolet responded

TINAKAY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

December 07, 2023

Great people in the service department. I just wish they still did windows and vacuuming with an oil change and tire rotation! More

by PAMREIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige
Dec 10, 2023 -

Shottenkirk Chevrolet responded

PAMREIN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 28, 2023

I was immediately greeted and waited on. The service was quick and explained to me. More

by ltuley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 28, 2023 -

Shottenkirk Chevrolet responded

ltuley, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 20, 2023

for a lot of years it has always been good i can count on them as always More

by BJMYERS1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Shottenkirk Chevrolet responded

BJMYERS, thank you for sharing your experience with us. We appreciate your feedback!

November 19, 2023

I feel like we were taken advantage of, we were told at the Kia dealership that our payments would be what we needed them to be. When we got to the finance lady the payments were suddenly $50+ more per mon More

by Disappointed customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith England
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Heat service department had a leak they got me in and fixed in the same day More

by VGALLAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 20, 2023 -

Shottenkirk Chevrolet responded

VGALLAHER, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 17, 2023

Kia is like family, we have bought multiple vehicles over the years for our family of 6 children. Everyone from the front desk receptionist to the Salespeople to the Service Department are all very friendly, More

by EVIE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Brooke Jessie and the behind the scene Service Staff
Nov 19, 2023 -

Shottenkirk Chevrolet responded

EVIE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

November 09, 2023

Everyone in the service department do a great job. They know how to service your car and in a timely manner. Thanks to everyone in service department. More

by MOONROCK57
Recommend Dealer
Yes
Employees Worked With
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Birck
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hudnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
Nov 09, 2023 -

MOONROCK57 responded

Thanks for the great service.

October 28, 2023

I really appreciate the service provided me by your service department. My husband was very shocked the cost was actually lower than you estimated it to be. Thanks so much! More

by CSDS2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 27, 2023

It’s the best in town. However if I have to respond to a survey every time I go for service that might change!! More

by LKENTDONAHUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 31, 2023 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

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