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Shottenkirk Chevrolet

Quincy, IL

Overview
Employees
Reviews
4.5
198 Reviews
Customer Satisfaction is #1 Shottenkirk Chevrolet is your trusted Chevrolet dealership in Quincy and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community.
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1537 N 24th St

Quincy, IL

62301

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Showing 198 reviews

June 19, 2024

Fantastic service experience! ! You guys always meet my expectations! Only problem I have is that each time I visit, I always end up with a new grease spot on my seat. Other than t More

by bross7641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chevrolet !

June 14, 2024

I’m a repeat customer and they helped me each time (3 vehicles). A great big thank you. More

by APM.MPPSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

June 14, 2024

Dakota was very patient and professional. She helped us figure out the best option for the money we wanted to spend. She didn't waste our time showing us vehicles that didn't fit what we were More

by SOLGOOD48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

June 06, 2024

This is my third vehicle purchased from this dealership. Have been satisfied all three times with the purchase process and the follow up maintenance on my vehicles. Jake was extremely helpful in getting me More

by S-SMITH7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Herzing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

May 31, 2024

I'm a repeat customer and would recommend to friends Just bought my second vehicle there. More

by JONIPJ55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Herzing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

May 30, 2024

The service department is so willing to help out anytime. They are outstanding and very professional. More

by STDOMINIC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 30, 2024

I always buy from Shottenkirk! 1st experience with Quincy, and it was awesome! I was in and out in record time! More

by CHRIS.RHOER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Shottenkirk Chevrolet responded

CHRIS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

May 05, 2024

They were very patient and friendly throughout the entire process of finding and financing my new vehicle. More

by MATTHEW.BESSY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Shottenkirk Chevrolet responded

MATTHEW, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

April 25, 2024

You guys kept true to your reputation! Transmission was screwed up which you knew and didn't divulge! If I could of given you a zero I would have! More

by BDUSENBERRY29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith England
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jung
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

April 24, 2024

Professional, curtious, and provides great feed back. Have faith in their work. Thank you very much More

by GRONEKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

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