Shottenkirk Chevrolet

Great experience. Everything was ready to go when I got there. Signing papers, getting plates and all that only took a few moments and I was out and back to work! F Everything was ready to go when I got there. Signing papers, getting plates and all that only took a few moments and I was out and back to work! Fantastic group of people More

Absolutely love and trust this dealership. I would never go anywhere else. We are a Chevy family I would never go anywhere else. We are a Chevy family More

Wasn’t happy they tried to add $6900 dollars for extended warranty, gap insurance and another separate service plan for tires, dents etc. without being upfront about the cost. They just wanted to add it to t warranty, gap insurance and another separate service plan for tires, dents etc. without being upfront about the cost. They just wanted to add it to the loan and give the monthly payment. I had to ask multiple times for the cost of the extended warranty. More

Everyone in the service dept. and the parts dept. are very helpful! I was a little late and there were no problems. and the parts dept. are very helpful! I was a little late and there were no problems. More

I had a great experience buying my KIA from Gary. He was very helpful and answered all of my questions. He was very helpful and answered all of my questions. More

Bailey was extremely customer focused and worked efficiently with a technician to solve my problem. efficiently with a technician to solve my problem. More

I was late and they still took me when they did not have to . Was very quick too! to . Was very quick too! More

went to try buy a 2011 gmc sierra slt. .was priced at 22,434.cargurus said it was 1898$ above market price.and it had rear end damage from accident.which looked 2 be ok..then when i drove i .was priced at 22,434.cargurus said it was 1898$ above market price.and it had rear end damage from accident.which looked 2 be ok..then when i drove it had to codes flash park assist and service stabiltrack ...so we had sat down to talk numbers and the price i was given was the price they was asking for ..didnt take off a single penny for the accident engine codes or the over price ..so they were still at 22,434 so not off a single cent then they call the next day ask if im flexable .when there the ones who didnt take off any price .....it says customer sastisfactory is there #1 priority..which is a bunch of bs....there priority is the $$$$$$$ theres reaso every 1 calls them shottincrook... More

No communication between the Kia dealership in the Chevrolet dealership. With Thursday to the Kia dealership was unable to make a deal on a Ford pickup truck. Was called on Friday by the general manag Chevrolet dealership. With Thursday to the Kia dealership was unable to make a deal on a Ford pickup truck. Was called on Friday by the general manager of the Chevrolet dealership to come in now this is a hour and 15 minute drive one way to the dealership. I sat at a table for an hour and a half by myself never offered a bottle of water or anything. Was told they couldn't tell me anything that they'd have to call me on Saturday. Between Thursday and Friday I have post you 7 hours wrapped up into this. Be nice if I can charge for my time. I know my credit score is not that great I'm a two-time cancer survivor so it gets a little expensive with the medical bills. But when one dealership tells you one thing and another dealership tells you a something totally different and they're both still shot in her less than two blocks apart selling the same truck. Previously I have bought two vehicles from shottenkirk Toyota across town I had nowhere near this amount of trouble. It was very depressing and a let down. More

Good - They answered when I called and were honest. Bad - everything else.... I had a check engine light come on and I took it to autozone to have them read it. I then called Shottenkirk service. I to Bad - everything else.... I had a check engine light come on and I took it to autozone to have them read it. I then called Shottenkirk service. I told them I had the diagnostic code and they too confirmed it. They quoted me $1,500 to replace the fuel pressure pump! Another place in town quoted me $500. ($1,000 difference) I went to pick up my car because I obviously wasn't going to have them replace it for that price and they handed me a bill for $80 (diagnostic fee). I said that was ridiculous because I already told them the diagnostic code and autozone does it for free. Bottom line.... their costs are ridiculous and the $80 diagnostic fee was disrespectful. They just lost a returning customer for it. More