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Shottenkirk Chevrolet

Quincy, IL

4.5
198 Reviews
Customer Satisfaction is #1 Shottenkirk Chevrolet is your trusted Chevrolet dealership in Quincy and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community.
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1537 N 24th St

Quincy, IL

62301

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Showing 198 reviews

October 26, 2023

It didn’t take as long to have the seats replaced as I thought it was going to be. More

by HARRISJOHN1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
Oct 30, 2023 -

Shottenkirk Chevrolet responded

HARRISJOHN1956, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2023

Everyone was very friendly and knowledgeable about the truck I was buying and my trade in they were very generous. More

by HARRISJOHN1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
Oct 23, 2023 -

Shottenkirk Chevrolet responded

HARRISJOHN1956, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

October 12, 2023

Friendly staff and great service! I always feel welcome when I am there. Thank you! More

by karenbeeler1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Oct 13, 2023 -

Shottenkirk Chevrolet responded

karenbeeler1951, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

October 11, 2023

The staff cares about me as a person. They give updates as needed for me More

by MLMESERVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Birck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Shottenkirk Chevrolet responded

MLMESERVEY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

October 06, 2023

I don't believe I got a good car believe it is a car that was sitting in water back seats don't go with car,the top is torn in 2 places,over priced.IT RUNS OK BUT THANKX FOR GETTING ME APPROVED More

by ryanneely349
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Frieden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Shottenkirk Chevrolet responded

{{customer_first_name}}, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at {{business_name}}!

October 03, 2023

It was 2 hours out of my way but had the inventory we were looking for. Worth the drive. Very friendly but seemed to drag their feet. In the end they were fair and I will do business with them again More

by SSGMORIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bruns
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Shottenkirk Chevrolet responded

SSGMORIAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

September 25, 2023

Always great service! They always get me right in and answer any questions I have! Will continue to do business with them! Thank you! More

by drutledge74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Shottenkirk Chevrolet responded

drutledge74, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

September 15, 2023

Tyler did a fine job of explaining and demonstrating the features of the new car. More

by JDS0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Shottenkirk Chevrolet responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

September 14, 2023

Triena and Paige are always on top of everything. Easy to schedule and take care of whatever we need. More

by HGLASGOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Triena & Paige
Sep 15, 2023 -

Shottenkirk Chevrolet responded

HGLASGOW, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

September 13, 2023

Did not warn me about not having a title. Has taken almost two months and they still don’t have an idea. More

by JW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Bruns
1.0
This rating includes all reviews, with more weight given to recent reviews.
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