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Shottenkirk Chevrolet

Waukee, IA

4.5
2,780 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,780 reviews

September 17, 2024

Colby is very friendly and helpful. He took the time to thoroughly understand the problem that I was attempting to solve. More

by CHRISTYRRELL
Recommend Dealer
Yes
Employees Worked With
Andrew Tyrrell, Colby Oberembt
Sep 18, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2024

This was probably one of the sloppiest jobs they’ve done. They Didn’t reset the computer for the air filter and the fuel filter. I finally got the Air filter to reset, but it took me till Sunday before the f More

by AFIRKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Oct 03, 2024 -

AFIRKINS responded

10-3-24 still no reply. But not a surprise. It’s not 8:13 PM it’s 3:12 PM in the afternoon.

Oct 17, 2024 -

AFIRKINS responded

It’s been 60 days. You say you wanna get to the bottom of it, but you don’t do anything about it. This is how you treat your customers? How many days Do you let go by before you actually take care of things? Very disappointing.

September 16, 2024

Very quick and easy process. Everyone was great to work with and polite! I recommend Chase to anyone More

by blairweidemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Shottenkirk Chevrolet responded

Blair, thank you for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

September 16, 2024

We had a great experience. Cory was very easy to work with. He has gone above and beyond our expectations! More

by AMY_PERKEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paniagua-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Shottenkirk Chevrolet responded

Amy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Cory can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 14, 2024

Good overall experience. I really like the car I bought. Dawn was terrific. I’d recommend them. More

by BRENDALHERVEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Gullion
Sep 15, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brenda, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2024

Provider of guality parts and workmanship, Quick to respond to concerns or questions, received completion of work within timely time period More

by John Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Hough
Sep 15, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, John, for choosing Shottenkirk Chevrolet!

September 14, 2024

I brought car in to repair scratch (have warranty for) wasted my day, 3hr trip & gas for nothing & tell me afterwards that not covered! Wasted my money for 2 1/2 yrs on warranty I couldn’t use! No that’s More

by BSchad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop/Service Dept
Sep 18, 2024 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 13, 2024

I seen there was a nice selection of cars, Including the style and different colors. More

by chiz.ang03
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2024

I have purchased several vehicles from Shottenlirk and always come back. Dave Balke is the best! More

by JCARPENTER1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 12, 2024

I’ve purchased several cars over the years from Shottenkirk Chevy Waukee and have always had a good experience. More

by JOEJOEBAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vy Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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