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Shottenkirk Chevrolet

Waukee, IA

4.5
2,780 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,780 reviews

September 29, 2024

Cory's personality made what can be a stressful situation an easy one. Cory was very easy to talk to and understood any concerns that we had. He worked with my husband and I every step of the way and we neve More

by Alexi Wipperman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Shottenkirk Chevrolet responded

Alexi, Thank you for taking the time to share your thoughts on working with Cory and our team. We're glad to hear we delivered such a great experience!

September 29, 2024

Fast and friendly as usual. Always satisfied! Pointed out some tire wear. Appreciated the warning. More

by ANDREWSBINCH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Shottenkirk Chevrolet responded

Andrew, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

September 29, 2024

Leasing process was well explained. Very happy with the vehicle. Whole process was a little long, but am very satisfied. More

by JERRYB0460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Shottenkirk Chevrolet responded

Jerry, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Shottenkirk Chevrolet are glad to have you as a customer.

September 29, 2024

Not the best experience! Their sales tactics are very tacky. We drove over 3 hours for a vehicle that had been traded into their lot 30+ days before us reaching out. We loved More

by jlynn
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Astrid Garcia Benabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Shottenkirk Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 28, 2024

Had to wait 4. 5 hours for service, was quoted 2-3 hours. Asked them to clean my windshield and they could not do that despite me spending over $600… More

by sierra724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance Korte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Shottenkirk Chevrolet responded

Sierra, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 28, 2024

Very professional and very knowledgeable. They took care of the update and the oil change and rotation in a timely fashion More

by dannydimes1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt
Sep 29, 2024 -

Shottenkirk Chevrolet responded

Danny, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2024

The dealership has a great atmosphere. It is very well kept and they have a great selection for anyone. Everyone who I had an interaction with was super nice and helpful. More

by ADVANCEDPM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ajlan Sulejmanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Alex and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 28, 2024

It was a wonderful buying experience, they answered all my questions and I have nothing but positive feedback. More

by STEPHANIEHURLBERT78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Shottenkirk Chevrolet responded

Stephanie, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 27, 2024

Really like how they took care of us this time everything went smooth and nice really like how it went this time More

by MARGARITAHERNANDEZ7680
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your wonderful review, Margarita! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Chevrolet!

September 26, 2024

Great service and great people. Thanks for helping me get my new trailblaizer!! They were really on my side.. More

by LADYHAWK2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vy Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen, Martin Halbur, Dawn Gullion
Sep 26, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

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