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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.5
2,779 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,779 reviews

March 20, 2024

Easy to work with and they had the vehicle I was looking for at a fair price. More

by JUNGMANJOHN
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 20, 2024

Very poor. Took over a month. Poor communications. Tate called me a liar. Will not be back. More

by Funk51804
Recommend Dealer
No
Employees Worked With
Tate Pumphrey, Tate Pumphrey
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Jul 08, 2024 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 19, 2024

Very quick and thorough! ! Have always enjoyed my experiences with the dealership. 2024 ZO6 Corvette!! More

by Tiz1961
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
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Mar 20, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your 2024 ZO6 Corvette! Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 18, 2024

They was very helpful and work to make sure I got a car that day More

by anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Devine
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Mar 18, 2024 -

Shottenkirk Chevrolet responded

Anthony, Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 17, 2024

Short and sweet. Completed the job we needed fixed. Communication was best ever Simply amazing More

by scroupious
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
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Mar 18, 2024 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 17, 2024

It was really good. Morgan was very helpful and easy to work with Morgan was awesome More

by BDODSON5924
Recommend Dealer
Yes
Employees Worked With
Morgan Hough, Morgan Hough
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Mar 18, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Morgan here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 17, 2024

Ryan was absolutely fantastic and professional. He kept me informed about my vehicle and did a great job with communicating with me. More

by Tomstauff
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
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Mar 18, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

March 17, 2024

I appreciated the shuttle service and felt informed when going over the resolution. Thank you More

by LIZI.MILLER
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure
Report | Print
Mar 18, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 16, 2024

Very impressive customer service. Very respectful to customers and very concerned about their needs and wants. More

by GAYESTEVE9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kinser Haselhuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Yingst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker, Jacob Auge
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Mar 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 15, 2024

Tanner was an excellent salesman however the finance department is pushing the warranty way too hard I would like to give a 5* because everyone is asking for it but I have to be honest and will not rewa More

by GOODE.JOE61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker
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Mar 16, 2024 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

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