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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,792 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,792 reviews

November 05, 2024

Dawn was fantastic and friendly, was helping us buy not trying to be sold to and as an adult with many car purchases I appreciated that. Our finance manager repeatedly tried to adjust numbers for additiona More

by WHITEML
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Gullion
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Nov 06, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We will share your comments with Dawn and our team, and we look forward to working with you again.

November 05, 2024

Mis-diagnosed the airbag repair on my car that cost me $235. Not happy with your service More

by CMKCOBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
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Nov 06, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again.

November 03, 2024

Service done on truck was satisfactory. No issues present. Service team handled my spouse with great amount of respect. More

by RLYII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Colby Oberembt, Tate Pumphrey, Chance Korte, Patrick Burrell
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Nov 05, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 31, 2024

Very kind and easy to do business with in a timely manner without trying to sell us the most expensive vehicle. More

by DALTON.JOHNSONP97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Plotz, Bruce Stone
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Nov 01, 2024 -

Shottenkirk Chevrolet responded

Thanks, Dalton, for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

October 30, 2024

Great people and great service. I would Highly recommend them for any purchase or service you need! More

by MMCAULIFFE012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
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Oct 30, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 30, 2024

Not impressed with his communication skills. Was very short and seemed like he didn’t care about customers. More

by JENNA.ANDERSEN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Tate Pumphrey
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Oct 30, 2024 -

Shottenkirk Chevrolet responded

Jenna, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2024

They were. Very professional and that made right.In did the job clean the inside of my vehicle and washed it everything when I got it back.Everything was looki More

by MrD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt
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Oct 31, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 28, 2024

Tate was very polite. Service was quick and fixed correctly. Will return to get service and work done there. More

by Silverado21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 28, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tate delivered such a great experience!

October 25, 2024

They fixed their mistake and didn’t ask questions. Easy to work with and listened. More

by Jdgraham50320!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 27, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 25, 2024

Very professional & timely Service. Followed and completed my instructions- to the letter. I was Very satisfied with the results. More

by LRFREY53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Colby Oberembt
Report | Print
Oct 27, 2024 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

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