Shottenkirk Chevrolet
Waukee, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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This was definitely the best experience we have ever had buying a car. Our salesman, Art, was great! He was friendly and courteous, not at all pushy, and answered every question we had. We really didn't kno buying a car. Our salesman, Art, was great! He was friendly and courteous, not at all pushy, and answered every question we had. We really didn't know exactly what kind of car we were looking for, and he helped us narrow down our choices. He took us for test drives on the two vehicles we were interested in and even took us on a tour of the whole dealership. Before we left he gave us a free oil change coupon, put some gas in the tank, and most importantly took the time to show us all the features on the car and set up our OnStar. Jason in finance was great too, very friendly and knowledgable, and he took the time to explain the finance process in detail. Overall, a fantastic experience! We never thought the car buying proesss could be fun, but it actually was! We highly recommend Shottenkirk! More
Scott and Dave were very helpful in the purchase of my new 2011 Chevy Cruze. They ask what I needed in a Cruze, what I wanted in one, and also what I did not want. That was great because I do not like t new 2011 Chevy Cruze. They ask what I needed in a Cruze, what I wanted in one, and also what I did not want. That was great because I do not like to pay for things I don't want/need. They had the exact color, model, and options we were looking for and they made it affordable for my wife and I so we bought it. I would reccommend anyone to buy from Shottenkirk. More
Our family has purchased 2 vehicles from Schottenkirk, and has continued to use their service dept for routine oil changes, etc for the past few years. We have been customers with them as it has grown fr and has continued to use their service dept for routine oil changes, etc for the past few years. We have been customers with them as it has grown from a small dealership into a large one; however, the people who work at Schottenkirk have kept that small dealership feel. I know that Jim & Scott will help me in the service department, and that Dave & Yodi will work with me to find the car that I want, at a price I can afford. (Our last vehicle from Schottenkirk was well within my budget, and exceeded my "wish list" of features.) I also appreciate that although I am at the dealership every few months for an oil change/tire rotation, the sales staff will wave and say hello, but are never pushy about showing me what's new- happy to answer questions if I have them!, but never pushy. The service waiting area is also very comfortable with Internet access & a separate children's play room. More
Purchased a 2011 equinox and they took their time to explain all the features the vehicle comes with. The salesman was polite and repectful to me, being that I'm a women. He didn't talk down or over my explain all the features the vehicle comes with. The salesman was polite and repectful to me, being that I'm a women. He didn't talk down or over my head in anyway. The new building is really nice too. I would recommend purchasing a vehicle from them this is my 3rd purchase from the Shottenkirk dealership in Waukee, and the whole place is friendly and understanding to my needs and concerns..... More
I recently purcheased a 2011 Equinox from Shottenkirk in Waukee, IA. I couldn't be happier with the whole experience! Justin Gray was so easy to work with, and really made sure I was getting the best possib Waukee, IA. I couldn't be happier with the whole experience! Justin Gray was so easy to work with, and really made sure I was getting the best possible value on my trade-in. I was impressed with how knowledgable he was on the vehicle; he was able to answer every question I could think of. Justin's attitude was genuine and I kindof felt like I'd known him forever! I look forward to returning to Shottenkirk for vehicle up-keep and maintenence. Thank you, Shottenkirk! I will be recommending you to everyone! More
Absolutely one of the best experiences buying a new vehicle we've had, and it wasn't an easy one because it was an out-of-state purchase. Staff went above and beyond to make it happen. Vehicle was bett vehicle we've had, and it wasn't an easy one because it was an out-of-state purchase. Staff went above and beyond to make it happen. Vehicle was better than advertised. Drive to the dealership from out of state was well worth it for the customer service and selection. I wouldn't hesitate to buy from them again. This kind of dealer is rare these days, they truly understand how to make a customer out of you and they go the extra mile to show it. Awesome job. More
My experience was excellent. When i first entered the lot someone came to me within 5 minutes and was very friendly. They weren't too pushy like most the dealers and salespersons i've experienced in the past someone came to me within 5 minutes and was very friendly. They weren't too pushy like most the dealers and salespersons i've experienced in the past. When i selected the car that i wanted they did everything to help me try to finance it and got me the lowest rate possible. When i have needed to have work done they are quick and the work is always excellent quality. I plan on buying my next car with this dealership. More
This has to be the very best Dealership that I have ever used. Friendly, courteous and willing to work with the customer to get the best Deal. Goes the extra mile and makes the customer feel that they are N used. Friendly, courteous and willing to work with the customer to get the best Deal. Goes the extra mile and makes the customer feel that they are Number 1. I have used other Chevolet, Ford and Lincoln Dealers, and this group exeeds them by a mile. I would reommend this Dealership and employee's to anyone who is serious about buying a car. They listen to you and try their best to get what you want for the best price possible. I can't say enough about them, especially Yodi Ollom. My first experience at buying on line and will not be my last. Outstanding, pretty much sums it up. I went into this sale expecting the worst and wound up getting the best deal I could ask for. More
SUPER PUSHY AND HIGH PRESSURE SALES TACTICS. THEY WILL GANG UP ON YOU IF YOU SAY NO! I went to Shottenkirk to look at an SUV they had listed on their website and trade my truck in. After waiting 3 days fo GANG UP ON YOU IF YOU SAY NO! I went to Shottenkirk to look at an SUV they had listed on their website and trade my truck in. After waiting 3 days for one of the employees to bring it back in from their house, I was able to test drive the vehicle. The price was $500 over the book value, (KBB and NADA). The check engine light was on, the ABS light was on, 2 of the windows didn't work, the seat heater didn't work, the sunroof didn't slide, one of the speakers was blown, the rear main seal and rear end gasket were both leaking, when it shifted it shimmied and shook the whole truck and it ran horribly. Suffice to say, it was in poor shape. They appraised my truck while we drove around. The salesman assured me that they would fix all of the problems to earn my business. They appraised my truck at half of the blue book value for trade-in ($6000 when trade in was $12,500). My truck is super clean, low miles and runs better than brand new. My truck was worth more and they wouldn't even trade straight accross unless I agreed to fix all the issues myself. When I spoke to the "sales manager" he stated he would work on the numbers, but it was really close to where it needed to be. He stated "we gave too much money on trade for the SUV and have to recooperate the original costs". They said they would call me the next day. I did receive a call a week later from the salesman asking me if I was willing to trade straight and give them $1,000 cash too. I asked if they were going to fix the SUV problems, he stated he would have to call me back. Its been 6 weeks and no return call. More