Shottenkirk Chevrolet
Waukee, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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I had an oil change, tire rotation and general check completed. After leaving , I realized that my tires had not been rotated. This is second time this has happened. If not going to rotate tires then d completed. After leaving , I realized that my tires had not been rotated. This is second time this has happened. If not going to rotate tires then don’t include it in your advertising. More
I’ve purchased two vehicles from this dealership in the past two years and have had a wonderful experience with the service and getting my needs addressed. past two years and have had a wonderful experience with the service and getting my needs addressed. More
Service manager Scott can get rude and ask me to “take your car to another service center”. Of course, when I confronted him he doesn’t remember this. Well, I’d say follow his advice and take your car els your car to another service center”. Of course, when I confronted him he doesn’t remember this. Well, I’d say follow his advice and take your car else where. This service center is where the costs are high and the customer service quality is low. Repair costs for my car went from about $1300 to around $700 due to “fat fingering”. Oops. The numbers changed only after the manager was on call and after some back and forth. Guess who the manager is, Scott again. It’s a viscous cycle of bad experience here. More
I trust my pickup with them and appreciate the prompt friendly service I receive. I also appreciate them picking me up and dropping me at my home so I do not have to consume a lot of time waiting for my friendly service I receive. I also appreciate them picking me up and dropping me at my home so I do not have to consume a lot of time waiting for my vehicle. More




