Shottenkirk Chevrolet

My wife and I had a perfect buying experience at Shottenkirk Chevrolet! Dave, our Salesman treated us exactly the way a customer should be treated. A straight forward no nonsense approach and most o Shottenkirk Chevrolet! Dave, our Salesman treated us exactly the way a customer should be treated. A straight forward no nonsense approach and most of all listened to us first. Paul, in Management and Justin in finance solidified the purchase and again my wife and I are 100% satisfied with with the entire purchase. If you are looking for a good deal in a no nonsense hassle free environment then I recommend Dave,Paul and Justin at Shottenkirk Chevrolet. Thanks again, George More

During my search for a heavy duty truck I was provided with a most enjoyable experience while at Shottenkirk Waukee Chevy. Dave Balke was the sales person that handled my vehicle review and gave useful kn with a most enjoyable experience while at Shottenkirk Waukee Chevy. Dave Balke was the sales person that handled my vehicle review and gave useful knowledge about heavy duty versus the lighter type pickups. He was quick to highlight the additional features of the truck and attended to any noted abnormalities. During the discussions that followed, Dave was attentive to concerns that were highlighted and continued to allow the customer to elaborate and listen for their behalf. He followed up after the sale by offering attention to any further request and to being available as necessary. More

Was a very good car buying experience. Over all everyone was helpful and friendly, not pushy like some places I looked. We were very pleased with the outcome of our purchase. David Balke and Josh Saas were was helpful and friendly, not pushy like some places I looked. We were very pleased with the outcome of our purchase. David Balke and Josh Saas were very helpful as were all the sales team there. More

My husband and I stopped by Shottenkirk just to look around and maybe find a good deal on a used car. I hate shopping for a vehicle because I always feel pressured. Shottenkirk was the fourth dealer we around and maybe find a good deal on a used car. I hate shopping for a vehicle because I always feel pressured. Shottenkirk was the fourth dealer we had been to on that day. Travis was very helpful, wanted to know exactly what I was looking for so that I didn't waste my time looking at inventory that didn't match my needs/wants. He was not a pushy salesman, was very likeable and friendly. Justin was awesome in the finance department. Everyone made us feel very welcome from the time we stepped foot on the lot. I ended up going home with a new car that day. I will definitely recommend to friends and family to shop at Shottenkirk!!! More

Shottenkirk is a great dealership to work with and Josh my salesman did a great job! I bought my last car at Shottenkirk and after shopping around at all the local dealers for a new Traverse; once again Sh my salesman did a great job! I bought my last car at Shottenkirk and after shopping around at all the local dealers for a new Traverse; once again Shottenkirk offered the best deal. More

Thank You for the wonderful experience of buying a new car. Our family couldn't be happier with the friendly and inviting atmosphere that Shottenkirk Waukee Chevy offers! We know that we will be spreadi car. Our family couldn't be happier with the friendly and inviting atmosphere that Shottenkirk Waukee Chevy offers! We know that we will be spreading the word to all our family and friends on the great experience we had! Thank You Shottenkirk Waukee Chevy! More

My overall experience with Shottenkirk in Waukee was tremendous. I was not pressured to purchase a vehicle the first night I was looking at possible options. The customer service was great. Immeadiately tremendous. I was not pressured to purchase a vehicle the first night I was looking at possible options. The customer service was great. Immeadiately after pulling onto the lot I was greated by a salesman (Jake P. Brown) and began looking at a specific vehicle. They continually mentioned how they wanted to work with me to provide the best price, and thanks to Justin Saiz and Ra Shaan Long they did indeed. After the deal was all said and done my car was already washed, filled with gas, and ready to take home. The overall process was a great experience and I will definately recommend Shottenkirk in Waukee to friends and family. More

I would not recommend this dealership to my worst enemy. The experience started off very nicely with Travis the salesman. Very nice and friendly. He was not pushy and let us find the car we felt worked best The experience started off very nicely with Travis the salesman. Very nice and friendly. He was not pushy and let us find the car we felt worked best for us. He went to bat for us to get the very best deal possible. When Travis had completed his steps we were passed off to Justin. And unfortunately this is where the experience went down the drain. Justin was rude and not sensative to our budget restraints. He kept trying to pressure us into a bunch of add-on stuff for the loan that simply made things too expensive for us. Once we finally got a deal negotiated and all the paperwork signed we left feeling like we had a good deal in place. We returned the next day to drop off the car we had traded in. When we did so we were blindsided by Justin who told us we needed to make a larger downpayment. Now all paperwork had been signed at this point already and a deal in place. Justin tried to explain it was an issue with the bank but would not tell us whom the bank was or what the specific issue with the bank was. He was very shady about the whole thing. We agreed to pay the larger downpayment as we love the car. We again left thinking things were ok.Then 3 days later we are called by Colin. He was very nice much like Travis was at the beginning. He explained they were still having issues with the bank but would not clarify. He is doing his best to rectify the situation but we still are strongly considering returning the car and going to a different dealership. Travis and Colin are very nice and friendly. They are true assets to the dealership. Justin is very rude, arrogant and pushy. Overall the experience was horrible as we felt pressured and actually signed 3 sets of papers because they couldnt get something straight with the bank. i feel like we got ripped off. Because off all of that i would not recommend this dealership when there are several other choices very close by. More

The staff were patient and friendly. They were able to answer question or find resources to find the answers. The follow up after the car purchase was more than expected. answer question or find resources to find the answers. The follow up after the car purchase was more than expected. More

Took car in for oil change, service writer matched a competitor coupon, service was performed quickly while I waited, coffee and newspaper were available, when presented car is was also freshly washed a competitor coupon, service was performed quickly while I waited, coffee and newspaper were available, when presented car is was also freshly washed at no extra charge. Staff very friendly , helpful, and professional. More