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Shottenkirk Chevrolet

Waukee, IA

4.5
2,780 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,780 reviews

January 31, 2015

Poor no response They were trying to make right with me was going to give another chance then they did not respond back when i was looking for new vehicle. More

by Travis25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 16, 2015 -

Shottenkirk Chevrolet responded

We would very much still like to resolve this issue and make it right. Not following up with customers is not part of our company policy, as you will see by all of our positive reviews. We have attempted to reach out to you multiple times privately. I'd like an opportunity to speak with you at your earliest convenience to try and remedy the situation or at the very least hear you out to make sure this situation does not occur again. Thank you, Paul DeYarman 515-987-8575

October 18, 2014

2010 Jeep Liberty Bought my Jeep here in August and after 2 weeks on the road the check engine light comes on. Had to take it to the Jeep dealer to "fix" it. The same w More

by BS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Oct 24, 2014 -

Shottenkirk Chevrolet responded

I'm very sorry to hear of the issues you've had with the Jeep. I will make sure we get in touch with you to help resolve the problems. Sincerely, Doug DeYarman, Managing Partner

May 11, 2014

Thank You The reason why i buy from you is because your cars are great quality and have always been good to me. Thank You for helping me More

by LawrenceLehnhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Aragon, Paul Cunningham
May 28, 2014 -

Shottenkirk Chevrolet responded

Thank you for the kind review Lawrence! We only hope to continue to provide great quality and service to you for years to come. Sincerely, Doug DeYarman - Owner/Managing Partner

Jul 29, 2014 -

Shottenkirk Chevrolet responded

Thank you for the review Lawrence! We appreciate your business and will continue to strive to exceed your expectations. - Doug DeYarman, Managing Partner

December 19, 2013

Great customer service and an awesome team to work with. We will definitely recommend this dealership and will certainly be back for anything we need in the future. More

by DTreb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul DeYarman, Jason Guisinger, Justin Gray
Jan 03, 2014 -

Shottenkirk Chevrolet responded

We are pleased to hear that you will recommend us and had a great experience at the dealership. Thank you for the review! Sincerely, Doug DeYarman- Owner/Managing Partner- ddeyarman@shottenkirk.com

November 07, 2013

I was in the market for a new pickup and on google found the local dealers in the Moines area. Shottenkirk was the first dealer I went to and worked with Edward heathcote and came to a price I felt was wher More

by Jbahnsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2013 -

Shottenkirk Chevrolet responded

Thanks so much for the review and recommendation! Congratulations on your new Silverado! I am happy to hear Edward was helpful throughout your entire purchase. We understand that shopping for a new vehicle can often be stresfful, therefore our team strives to provide a relaxing and accommodating car-shopping experience to every customer. We hope to be able to serve any of your future automotive needs! In the meantime, be sure to connect with us on Facebook and Twitter. Sincerely, Doug DeYarman - Owner/Managing Partner

November 06, 2013

Professionalism and customer service with the personal touch is what you can always expect from everyone during the process of purchasing and servicing a vehicle with Shottenkirk Chevrolet in Waukee. Fro More

by DustinM50266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul DeYarman, Jason Guisinger, Scott Cooper, Jim Miller, Adam Barkela, Randy Nemetz, Eric Radebaugh, Justin Gray, Justin Saiz
Nov 06, 2013 -

Shottenkirk Chevrolet responded

Thanks for sharing this great feedback, Dustin! I am happy that your experiences with our team have been nothing but stellar each time! Our team prides itself on making the buying and service process relaxing and hassle-free. I am pleased to hear we were able to provide this to you and get you into a great vehicle. We look forward to seeing you again in the future! In the meantime, be sure to connect with us on Facebook and Twitter. Sincerely, Doug DeYarman - Owner/Managing Partner

October 22, 2013

We have bought 3 vehicles from Dave and always are well taken care of! Yodi you're always great to work with also :) we continue to make the 60 mile trip to have our vehicles serviced because we always hav More

by Travelers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yodi Ollom
Oct 24, 2013 -

Shottenkirk Chevrolet responded

We really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. If you have any further problems, or even just a question, please come back to see us. Also, check out our Facebook and Twitter pages to stay connected with special deals and promotions. Sincerely, Doug DeYarman - Owner/Managing Partner

October 02, 2013

We appreciate the excellent service, professionalism and friendly courteous service everyone provided during our process to purchase a new vehicle (especially Jason Guisinger for the extra attention he prov More

by Team56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DeYarman, Jason Guisinger
Oct 09, 2013 -

Shottenkirk Chevrolet responded

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, make sure you check out our Facebook and Twitter pages for exclusive offers and content! Sincerely, Doug DeYarmon - Owner/Managing Partner

July 27, 2013

Shottenkirk has an outstanding service department! Every time I come in to get my Traverse serviced, I am treated like a royal princess! Shottenkirk leads the way in providing outstanding service, and othe More

by o805275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Multiple employees
Jul 29, 2013 -

Shottenkirk Chevrolet responded

Thank you for the outstanding review and thank you for the 5-star rating. We appreciate the opportunity to earn your business and hope to continue to service your needs. We are grateful for customers like you. We would like to invite you to follow us on Facebook and Twitter for any maintenance tips or service specials that we have that can benefit you in the future. Sincerely, Doug DeYarman, Managing Partner

July 24, 2013

Todd was an excellent person to work with throughout the buying process of my new Equinox. I will happily recommend him to my family and friends! More

by ccroson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Krauth
Jul 25, 2013 -

Shottenkirk Chevrolet responded

Thank you for taking the time to write a review on your experience with Todd. We appreciate your feedback and your high ratings. We would like to invite you to follow us on Facebook and Twitter for any maintenance tips or service specials that we have that can benefit you in the future. Sincerely, Doug DeYarman, Managing Partner

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