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Shottenkirk Chevrolet

Waukee, IA

4.5
2,780 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,780 reviews

January 20, 2017

Arrogant and unprofessional Paul might possibly be the most arrogant person I've ever dealt with. He's a nothing more than a conceited and arrogant scam artist who couldn't care More

by Mma6483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul DeYarman
Apr 04, 2017 -

Shottenkirk Chevrolet responded

Mr. Matthew Allen, We are very sorry to hear about your negative experience you had while visiting us at our facility. Unfortunately we were unable to locate any purchase records from you, so we're having a difficult time determining how exactly we can remedy the situation. We do apologize that we were unable to purchase your Range Rover as we do not tend to stock those types of vehicles. We make every effort to make every customer's experience the best possible, and we do appreciate you coming in to look at vehicles even though we could not quite get to where it was affordable. Thank you for your past interest and good luck in your future endeavors.

January 18, 2017

Thanks Shottenkirk We feel we were treated great by our salesman and all others who helped us purchase our new suburban. They were very thorough and explained everythin More

by Mtkvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul DeYarman
January 16, 2017

Got our dream car here! We recently purchased an Audi S5 convertible at Shottenkirk in Waukee. Our experience was only positive, from our first contact to driving our car hom More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Hatch
January 13, 2017

Outstanding Service Department!! I really appreciated the time that the service department took answering my questions and explaining things in terms that I could understand. They hav More

by Tara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Payne, Boomer Benning
January 04, 2017

Too busy to give proper attention to detail First off the buying experience was a night mare when I purchased my vehicle there. And this last service I received was below the standards I want w More

by Annoyed123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly
Jan 27, 2017 -

Shottenkirk Chevrolet responded

Thank you for coming into out quick lube department for service, I do apologize for this last experience you have had with your tires being over inflated. I do thank you for coming back right away before you left the parking lot so we could correct your tire pressures. Korey Payne Quick Lube Manager

October 20, 2016

Great dealership Great experience where everyone took the time to explain things and make sure the car had the features I wanted for the price I wanted. More

by Ajh2976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aziz, Spencer, Paul DeYarman, Chris Dunman
October 18, 2016

Very disappointed. My wife brought in our vehicle for a problem for the second time and it was still not fixed.. I am very unsatisfied with the service department. I hea More

by Bigdog3t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
Jan 03, 2017 -

Shottenkirk Chevrolet responded

I am very sorry we did not meet your expectations that last time you were in for service, please contact me directly so we can get this rectified. — Scott Cooper, Service Manager.

October 11, 2016

ABSOLUTELY RECOMMENDED! After multiple nightmare dealings with other local dealers I didn't have high expectations when I arrived at Shottenkirk. I was absolutely blown away More

by chillgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Powell
September 05, 2016

Outstanding Frank and Ra Shaan were by far the best people I've worked with buying a car in my life. Very willing to work with me on anything. They worked at gett More

by Corbinmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Baxter, RaShaan Long, Justin Gray
July 26, 2016

Shottenkirk Chevrolet Review Not our first time at this dealership and once again they did not disappoint. Our go to sales person Jason is always understanding, pleasurable and k More

by JohnK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DeYarman, Jason Waite
Jul 26, 2016 -

Shottenkirk Chevrolet responded

Thanks for the review John! Glad you had a positive experience and we look forward to working with you in the future. - Doug DeYarman, Managing Partner

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