Shottenkirk Chevrolet
Waukee, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Arrogant and unprofessional Paul might possibly be the most arrogant person I've ever dealt with. He's a nothing more than a conceited and arrogant scam artist who couldn't care Paul might possibly be the most arrogant person I've ever dealt with. He's a nothing more than a conceited and arrogant scam artist who couldn't care less about the customer. More
Thanks Shottenkirk We feel we were treated great by our salesman and all others who helped us purchase our new suburban. They were very thorough and explained everythin We feel we were treated great by our salesman and all others who helped us purchase our new suburban. They were very thorough and explained everything well. Thank you Shottenkirk More
Got our dream car here! We recently purchased an Audi S5 convertible at Shottenkirk in Waukee. Our experience was only positive, from our first contact to driving our car hom We recently purchased an Audi S5 convertible at Shottenkirk in Waukee. Our experience was only positive, from our first contact to driving our car home. We worked with Randy Hatch, Dave Balke and Spencer Kelly. They were all very professional and answered all our questions. We felt very comfortable buying a used car, it is a very well maintained vehicle and we have no doubt that the dealership is very knowledgeable regarding this car. I must say, the friendliness of all the staff was remarkable. We frequent another dealership for care on our other vehicle and you can walk thru the showroom and hardly be acknowledged. This was a very good experience for us and we would highly recommend Shottenkirk. If they don't have the car you want, they can find it! Ron and Bonnie Millard More
Outstanding Service Department!! I really appreciated the time that the service department took answering my questions and explaining things in terms that I could understand. They hav I really appreciated the time that the service department took answering my questions and explaining things in terms that I could understand. They have a great team. You can tell they enjoy working together and have great communication between then team members. I highly recommend and have recommended people to the Service department!! More
Too busy to give proper attention to detail First off the buying experience was a night mare when I purchased my vehicle there. And this last service I received was below the standards I want w First off the buying experience was a night mare when I purchased my vehicle there. And this last service I received was below the standards I want when getting my vehicle services. I specifically told Kelly to please check the air pressure in the tires, because I had one that had been off from the rest. When I got my vehicle back & started down the road, I noticed it was driving different, so I checked the tire pressure gauge. Somebody totally neglected to pay attention to the air pressure in the tires because there was 59 PSI in all my tires. Being one who travels an hour to and from work everyday this was a danger to me, my passengers & others on the road. I did not find that 'oh ma'am I'm sorry' & the brush off like I didn't know what I was talking about when I said my tires could have potentially blew out, was not very good customer service. I know that when you drive down the road, tires build pressure. There is a reason that the manufacturer has a recommendation for how much air is supposed to be in those tires. FOR SAFETY. Needless to say, I will not be returning to your dealership for anything anymore. One bad experience I let go of, but 2 I'm done. More
Great dealership Great experience where everyone took the time to explain things and make sure the car had the features I wanted for the price I wanted. Great experience where everyone took the time to explain things and make sure the car had the features I wanted for the price I wanted. More
Very disappointed. My wife brought in our vehicle for a problem for the second time and it was still not fixed.. I am very unsatisfied with the service department. I hea My wife brought in our vehicle for a problem for the second time and it was still not fixed.. I am very unsatisfied with the service department. I hear the knock in the front end every time I drive it. Also said they rotated the tires with the oil change which they did not... I would rate it wIth zero stars if I could!!! More
ABSOLUTELY RECOMMENDED! After multiple nightmare dealings with other local dealers I didn't have high expectations when I arrived at Shottenkirk. I was absolutely blown away After multiple nightmare dealings with other local dealers I didn't have high expectations when I arrived at Shottenkirk. I was absolutely blown away with the stellar service we received! Our salesman, Tom P., was extremely easy to work with, along with the other staff we worked with. We are looking forward to many years of business with Shottenkirk Chevy!! More
Outstanding Frank and Ra Shaan were by far the best people I've worked with buying a car in my life. Very willing to work with me on anything. They worked at gett Frank and Ra Shaan were by far the best people I've worked with buying a car in my life. Very willing to work with me on anything. They worked at getting me the deal I needed and when it mattered they came through. Highly recommend them to anyone and I will be back with them for our next one. Thanks! More
Shottenkirk Chevrolet Review Not our first time at this dealership and once again they did not disappoint. Our go to sales person Jason is always understanding, pleasurable and k Not our first time at this dealership and once again they did not disappoint. Our go to sales person Jason is always understanding, pleasurable and knowledgeable about the products. I'm sure we will be back at this dealership when we are ready to purchase another fine Chevrolet product. Thanks again for a positive experience. More