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Shottenkirk Chevrolet
Waukee, IA
2,578 Reviews
Welcome to Shottenkirk Chevrolet
Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 2,578 reviews
January 16, 2017
Got our dream car here! We recently purchased an Audi S5 convertible at Shottenkirk in Waukee. Our experience was only positive, from our first contact to driving our car hom We recently purchased an Audi S5 convertible at Shottenkirk in Waukee. Our experience was only positive, from our first contact to driving our car home. We worked with Randy Hatch, Dave Balke and Spencer Kelly. They were all very professional and answered all our questions. We felt very comfortable buying a used car, it is a very well maintained vehicle and we have no doubt that the dealership is very knowledgeable regarding this car. I must say, the friendliness of all the staff was remarkable. We frequent another dealership for care on our other vehicle and you can walk thru the showroom and hardly be acknowledged. This was a very good experience for us and we would highly recommend Shottenkirk. If they don't have the car you want, they can find it! Ron and Bonnie Millard More
by Ron
Helpful January 12, 2017
Outstanding Service Department!! I really appreciated the time that the service department took answering my questions and explaining things in terms that I could understand. They hav I really appreciated the time that the service department took answering my questions and explaining things in terms that I could understand. They have a great team. You can tell they enjoy working together and have great communication between then team members. I highly recommend and have recommended people to the Service department!! More
by Tara
Employees Worked With
Korey Payne, Boomer Benning
January 04, 2017
Too busy to give proper attention to detail First off the buying experience was a night mare when I purchased my vehicle there. And this last service I received was below the standards I want w First off the buying experience was a night mare when I purchased my vehicle there. And this last service I received was below the standards I want when getting my vehicle services. I specifically told Kelly to please check the air pressure in the tires, because I had one that had been off from the rest. When I got my vehicle back & started down the road, I noticed it was driving different, so I checked the tire pressure gauge. Somebody totally neglected to pay attention to the air pressure in the tires because there was 59 PSI in all my tires. Being one who travels an hour to and from work everyday this was a danger to me, my passengers & others on the road. I did not find that 'oh ma'am I'm sorry' & the brush off like I didn't know what I was talking about when I said my tires could have potentially blew out, was not very good customer service. I know that when you drive down the road, tires build pressure. There is a reason that the manufacturer has a recommendation for how much air is supposed to be in those tires. FOR SAFETY. Needless to say, I will not be returning to your dealership for anything anymore. One bad experience I let go of, but 2 I'm done. More
by Annoyed123
Employees Worked With
Kelly
October 19, 2016
Great dealership Great experience where everyone took the time to explain things and make sure the car had the features I wanted for the price I wanted. Great experience where everyone took the time to explain things and make sure the car had the features I wanted for the price I wanted. More
by Ajh2976
Employees Worked With
Aziz, Spencer, Paul DeYarman, Chris Dunman
October 17, 2016
Very disappointed. My wife brought in our vehicle for a problem for the second time and it was still not fixed.. I am very unsatisfied with the service department. I hea My wife brought in our vehicle for a problem for the second time and it was still not fixed.. I am very unsatisfied with the service department. I hear the knock in the front end every time I drive it. Also said they rotated the tires with the oil change which they did not... I would rate it wIth zero stars if I could!!! More
by Bigdog3t
Employees Worked With
Dan
October 11, 2016
ABSOLUTELY RECOMMENDED! After multiple nightmare dealings with other local dealers I didn't have high expectations when I arrived at Shottenkirk. I was absolutely blown away After multiple nightmare dealings with other local dealers I didn't have high expectations when I arrived at Shottenkirk. I was absolutely blown away with the stellar service we received! Our salesman, Tom P., was extremely easy to work with, along with the other staff we worked with. We are looking forward to many years of business with Shottenkirk Chevy!! More
by chillgren
Employees Worked With
Tom Powell
September 05, 2016
Outstanding Frank and Ra Shaan were by far the best people I've worked with buying a car in my life. Very willing to work with me on anything. They worked at gett Frank and Ra Shaan were by far the best people I've worked with buying a car in my life. Very willing to work with me on anything. They worked at getting me the deal I needed and when it mattered they came through. Highly recommend them to anyone and I will be back with them for our next one. Thanks! More
by Corbinmiller
July 25, 2016
Shottenkirk Chevrolet Review Not our first time at this dealership and once again they did not disappoint. Our go to sales person Jason is always understanding, pleasurable and k Not our first time at this dealership and once again they did not disappoint. Our go to sales person Jason is always understanding, pleasurable and knowledgeable about the products. I'm sure we will be back at this dealership when we are ready to purchase another fine Chevrolet product. Thanks again for a positive experience. More
by JohnK
Employees Worked With
Paul DeYarman, Jason Waite
April 13, 2016
One word: SPECTACULAR! Todd Krauth and his fellow staff made it possible for me, a 19 year-old college student, to drive off the lot with a brand new 2016 Chevrolet Spark! I Todd Krauth and his fellow staff made it possible for me, a 19 year-old college student, to drive off the lot with a brand new 2016 Chevrolet Spark! I have never had a more positive experience at a car dealership and this is my 4th time purchasing a car. They were more than happy to give me a killer deal on my trade-in while getting the monthly payments down low enough to afford a brand new car without breaking the bank! If you go anywhere else ... you're wasting your time and money! More
by JoshLau
Employees Worked With
RaShaan Long, Todd Krauth
December 23, 2015
Second vehicle we purchased from Shottenkirk This is the second vehicle we have purchased from Shottenkirk, and we have been very happy both times. You made buying a vehicle an easy process, and This is the second vehicle we have purchased from Shottenkirk, and we have been very happy both times. You made buying a vehicle an easy process, and we'll likely be back for a third. More
by stacy
Employees Worked With
Jason Waite, Justin Saiz
