Shottenkirk Chevrolet
Waukee, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Throughout the entire process I felt informed and in control of each aspect of the buying experience. The relaxed and friendly atmosphere allowed me the time and gave me the confidence to explore all av control of each aspect of the buying experience. The relaxed and friendly atmosphere allowed me the time and gave me the confidence to explore all available options. I also have the peace of mind that comes from experience that Shottenkirk's Service and Parts Departments will continue to provide the same exceptional support and care they have shown me in the past. This is why I buy from Shottenkirk. More
Very professional and fast. However, I asked that they check a tire that was losing air and they forgot. They offered to make another appointment another day. Not cool. However, I asked that they check a tire that was losing air and they forgot. They offered to make another appointment another day. Not cool. More
They repaired everything ok and was very nice to talk to As for the oil change team I wasn’t too happy with it broke clips on my cabin filter holder and stripped out the oil filter nut on my Santa Fe A to As for the oil change team I wasn’t too happy with it broke clips on my cabin filter holder and stripped out the oil filter nut on my Santa Fe After having the truck for a oil change three days later the low antifreeze indicator came on and I had to fill it up with antifreeze so they could use some help in that department More
Corey and CJ did a great job, very helpful and knowledgeable. I will call again on next vehicle. knowledgeable. I will call again on next vehicle. More
Needed a quick turnaround on an alignment due to a minor fender bender before an out of town funeral. They fit me in and addressed the issue perfectly. Great customer service and friendly atmosphere. fender bender before an out of town funeral. They fit me in and addressed the issue perfectly. Great customer service and friendly atmosphere. More
Pressured into buying an extra warranty for something that already has a warranty. Despite repeated statements of “I can’t do this, I’m on a fixed income and can’t, I can’t afford it” through the whole that already has a warranty. Despite repeated statements of “I can’t do this, I’m on a fixed income and can’t, I can’t afford it” through the whole session. I finally caved just to be able to get out of there. They ABSOLUTELY will not let me rescind this, even though now, I cannot make my car payments. How greedy are these people? I had a horrible experience and I now my car and have to get rid of it because now I cannot afford my payments. I am totally distraught and upset. I was crying in the office and left crying and cried for a couple of hours and I’m crying again today. This was a HORRIBLE experience for me. Now I have to figure out how get rid of a new 2022 car with 91 miles on it. I’m open to suggestions. I now don’t even care what vehicle I drive. Bit’s been a nightmare! More
I already wrote in a review of my horrible experience with my dealership. It was the worst experience I could imagine. I have been crying for the last couple of days imas it was so awful. with my dealership. It was the worst experience I could imagine. I have been crying for the last couple of days imas it was so awful. More
Everyone is helpful. New check-in system can be annoying. Conveniently located for me. Sales personnel were very patient with us. Answered our questions. Prices of used v New check-in system can be annoying. Conveniently located for me. Sales personnel were very patient with us. Answered our questions. Prices of used vehicles is , however, painful. More