Shottenkirk Chevrolet
Waukee, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Don’t recommend, I only got an hour away from the dealership and the car broke down on the side of the road. They also put all these extras onto my loan that I never said I wanted; what should have b dealership and the car broke down on the side of the road. They also put all these extras onto my loan that I never said I wanted; what should have been a $3000 loan turned into $10000. Last they said my loan was for 36 months MULTIPLE times when I got the paperwork it says for 48 months. Very untrustworthy people, would never go back. More
Our salesman Ryan was awesome. In fact the customer service from everyone was great until the end. We had some missing paperwork, so we had to complete the process the next day. In fact the customer service from everyone was great until the end. We had some missing paperwork, so we had to complete the process the next day. From the beginning they had been working we me (not my husband) from setting up the appointment to getting all the needed paper work. Answering all needed questions. Then when everything is done and fished they ONLY call my husband. This left a bad taste in my mouth. I feel that since they were working with me the whole time and we had even talked over text that morning at the least they could have done was follow up with me (like i asked twice) with letting me know everything was wrapped up and ask who was picking up the new vehicle. I felt this was done because I was a female and they just naturally ASSUMED that my husband would be the one picking up the vehicle. Just makes me mad and disappointed. I felt this is what happens when you are not one of the boys!!! 🤷🏾♀️ Michelle Cornelious More
Everyone was very professional and courteous that we worked with. Our salesman (Sam) was anxious to satisfy our vehicle needs and showed us several of options. We made a deal on our new truck and drove worked with. Our salesman (Sam) was anxious to satisfy our vehicle needs and showed us several of options. We made a deal on our new truck and drove it home. More
The service was great the only problem was they had a messed up oil gun which put two extra guarts of oil in my motor . Was not running right on the way home . Called and was told to bring it right back messed up oil gun which put two extra guarts of oil in my motor . Was not running right on the way home . Called and was told to bring it right back . It was blowing white smoke out of the exhaust pipes . That’s when the service manger found out it had been over filled . He took care of the problem right away and I was on my way home . I got one thought would be for the last thing to do on all oil changes would be to pull the oil stick out and check the oil level . More
So convenient. We really appreciate the service. Only complaint in several years is recently took my car in for service and a tire repair. Service was fine but coul We really appreciate the service. Only complaint in several years is recently took my car in for service and a tire repair. Service was fine but couldn’t find a leak. Two days later I had to take it to another service center and get the tire fixed. Not a big deal just very inconvenient. More
Very professional and courteous The service was quick and received a call in a timely manner describing what the problem was and how it would be fixed It only took a short time to fix since all parts w and received a call in a timely manner describing what the problem was and how it would be fixed It only took a short time to fix since all parts were in stock Friendly and offered to give me a ride home More
They always provide quick service and professional work in a friendly atmosphere. Alicia is an exceptional service advisor and goes the extra mile to ensure my needs are met! in a friendly atmosphere. Alicia is an exceptional service advisor and goes the extra mile to ensure my needs are met! More
Stephanie is great. Colton is quiet, but not frightening. He does show personality sometimes. Smiles a lot when I mention a haircut and a shave. Good kid, Recommend Colton is quiet, but not frightening. He does show personality sometimes. Smiles a lot when I mention a haircut and a shave. Good kid, Recommend a dog or maybe a new pet of some kind to bring out his personality. He should stop watching The View. Bad show More
They were very kind through the process, and I would buy from them again! Thank you from them again! Thank you More