Shottenkirk Chevrolet
Waukee, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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We've bought trucks from this dealership for the last few years and the experience has alway been good. It did get much better when the service area assigned Colton to our account. Honestly he played a fairl years and the experience has alway been good. It did get much better when the service area assigned Colton to our account. Honestly he played a fairly big role when we purchased our last 3 vehicles. More
I don't know Doyle Miller. Ryan did his best. I am not pleased with Shottenkirk overall. I think they lied to me on several issues that I intend to follow up on. Ryan did his best. I am not pleased with Shottenkirk overall. I think they lied to me on several issues that I intend to follow up on. More
We just moved here from Florida and are incredibly impressed with the service department staff. They went out of their way to help us with a minor task that needed to be completed and for that, we ar impressed with the service department staff. They went out of their way to help us with a minor task that needed to be completed and for that, we are grateful. Everyone we worked with was very friendly. More
In the service center the staff is always friendly. Dropped my truck off for a recall after they had said the parts were in and was able to pick the truck up within the time they had given to me. Dropped my truck off for a recall after they had said the parts were in and was able to pick the truck up within the time they had given to me. More
Despite having scheduled an appointment, oil change took over an hour. Staff should have been proactive about letting customers know of delay. There were numerous employees milling around doing nothing prod over an hour. Staff should have been proactive about letting customers know of delay. There were numerous employees milling around doing nothing productive so that made the wait less tolerable. Also, the settings on the vehicle’s seat was changed dramatically and should not have been touched in my opinion. Finally, there were a number of houseflies in the waiting area. Left poor impression. Overall, very dissatisfied with this visit. More