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Shottenkirk Chevrolet

Waukee, IA

4.5
2,778 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,778 reviews

July 29, 2022

My service representative provided me with the best possible customer service. Discussing the problems and then providing me with a couple of options for me to chose. Provided me with an update on the More

by FIREFOX5003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Jul 31, 2022 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 28, 2022

I scheduled an oil change at 7:30 am and told them I planned to wait. I was told it we be an hour wait. My vehicle was not done until 9:30 am. More

by MEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The employee I dealt with was understanding
July 28, 2022

Alicia was helpful and scheduling my recall on my Tahoe in a easy way and quick appointment. More

by Kickice18
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
July 28, 2022

Colton and the service department do a great job of getting people in and out! Pleasure to work with! More

by JAMES.JUERGENS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker, Coltan Straker
Jul 31, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, James, and for taking the time to leave us this wonderful feedback!

July 27, 2022

Did not fix issue with my car, still charged $140 for diagnosis. Still making same noise that is was prior to visit. More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Barkela
July 27, 2022

GREAT PLACE TO GO & GET AN OIL CHANGE! ! GREAT STAFF AND VERY HELPFUL ALSO, W/ ME. More

by FROSTIE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
July 27, 2022

My oil indicator was not reset and I was not provided a copy of the multi point inspection report. More

by CODY.LAWLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Miller
July 27, 2022

The communication with customers is not the best but they get the job done well. More

by katcallahan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adi Feriz, Alicia Scott
July 26, 2022

They were great, easy to work with and helped me find a good vehicle, thanks More

by piper.chad.d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Dusenbery
July 26, 2022

Overall good experience. Didn’t appreciate the secret and required package added at the end. Salesperson also said he would call to see how the vehicle was working out and ne More

by hvermeer24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Blake. 4/5
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