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Shottenkirk Chevrolet

Waukee, IA

4.5
2,778 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,778 reviews

July 30, 2022

Had issue with getting in on schedule. Your service advisor worked with the shop to make it happen. Great job and what you (manager) look for in that position. More

by Eichmannarlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
Aug 01, 2022 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 30, 2022

I drove three hours to this dealership to look at a new truck. I had spoken to them the day before and we discussed price. When I was about an hour away they called and said they were raising the price b More

by Urofan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Tass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boomer Benning, Cody Zickefoose
Aug 01, 2022 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Aug 04, 2022 -

Urofan responded

Do your job right the first time. You don’t get do overs in life.

July 30, 2022

We bought our Equinox from shottenkirk in 2014. They have served us well since then. Thank you Shottenkirk Chevrolet Waukee! More

by MKPLATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker, Isaac Tucker
Aug 01, 2022 -

Shottenkirk Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon!

July 29, 2022

I was glad I could make an appointment for my oil change. I Noticed it pulled back where I previously left after 45 minutes which was good to see. After waiting 15-20 minutes I went to service area to see if More

by JACKSONPACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance, Isaac Tucker
Jul 31, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 29, 2022

Efficient check in process clean waiting area friendly staff quick service Reasonable pricing and free car wash More

by Squid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Jul 31, 2022 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

July 29, 2022

2 hour wait for express oil & lube! Paid for by dealership. I appreciate that. Hope they will get that corrected. More

by DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
Jul 31, 2022 -

Shottenkirk Chevrolet responded

We appreciate your business, David, and our entire dealership team looks forward to serving you for all of your automotive needs.

July 29, 2022

Very clean. Service advisor Colton was great, he was very helpful and personable. Definitely will return. More

by Anderson8992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Jul 31, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Colton to be a positive one at Shottenkirk Chevrolet. Please don't hesitate to reach out if you need anything else.

July 29, 2022

I had a wonderful experience with the purchase of my 2022 Premier Tahoe. I would highly recommend this dealership. More

by kris.mcvicker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen
Jul 31, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, Kris, and for taking the time to leave us this wonderful feedback!

July 29, 2022

The dealership was quick to get me in. Friendly staff and accommodating with my children. More

by britjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Alicia Scott
Jul 31, 2022 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 29, 2022

Very good dealership with excellent staff,Very professional, everyone you work with was their to help you. More

by harley_studer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Shottenkirk Chevrolet responded

Here at Shottenkirk Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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